Verizon is ready to keep customers connected ahead of Hurricane Helene
25 Septiembre 2024 - 9:47AM
As potential Hurricane Helene approaches the Florida coast, Verizon
remains committed to keeping communities and first responders
connected. Verizon's Response Team has prepared year-round to
respond to extreme weather situations, like hurricanes, by taking
part in emergency drills, fortifying the network infrastructure,
and ensuring resources are mobilized for rapid response.
“Verizon is committed to keeping communities connected. From
consumers, to businesses, to first responders, Verizon offers the
dependable service they need to face Hurricane Helene and the days
to come,” said Atlantic South Market President, Leigh Anne Lanier.
“Our dedicated team is working around the clock to ensure our
customers stay informed, stay in touch with loved ones, and access
critical services when they need them most.”
Verizon’s networks are primedVerizon's networks
are primed to maintain connectivity even in the face of extreme
weather conditions, such as hurricanes. With redundancy built into
critical paths and components, Verizon's network is engineered to
withstand severe weather. Verizon engineers have prepared by
conducting thorough checks, as well as ensuring backup systems,
like batteries and generators, are operational and refueled.
In preparation for potential network recovery operations,
Verizon has bolstered its arsenal with:
- A fleet of over 550 portable network assets, including
generator-powered cell sites, drones, and a fixed-wing aircraft for
aerial support.
- An industry-leading nearly 300 satellite-based portable network
assets, providing crucial connectivity in scenarios where fiber
connections are compromised.
- More than 1,000 mobile generators to assist communities in
maintaining or restoring connectivity, and rapid recovery
efforts.
Verizon Frontline stands at the ready, prepared to
assist first responders in any capacity neededThe Verizon
Frontline Crisis Response Team stands ready to help ensure that
public safety agencies on the front line of any potential disaster
have the mission-critical communications capabilities needed to
achieve their missions. This team, composed primarily of former
first responders and military personnel, is solely dedicated to
supporting public safety customers during emergencies at no cost to
the supported agencies.
In the first nine months of 2024, the Verizon Frontline Crisis
Response Team has responded to more than 1,000 requests for
mission-critical communications support from more than 500
different agencies in 46 states.
Being prepared is essential to support local businesses
and communities Recognizing the critical role of
connectivity in business continuity, Verizon Business provides a
suite of solutions tailored for seamless operations during
emergencies. Businesses and government organizations need the right
game plan. Suggested actions include:
- Mitigate customer disruption: Think about what
you need to ensure continuous service to your customers, and what
software and equipment your business needs to continue operations.
Make a detailed list, including service contracts and warranty
information, and all pertinent phone numbers for local authorities,
utility companies, suppliers, and vendors.
- The right tech makes an impact: Ensure you
have the right technology to support your business connectivity
needs assuming you might need to move away from your primary
location.
- Contacts and documents are key: Make sure you
have contact information updated and readily available for all
employees, including at-home information for remote workers and
branch information for satellite offices.
- Test, test, and test again: Stress-test
primary and backup networks and shore up any weak areas.
- Keep track of equipment: Ensure employees
working from home have documented all corporate equipment being
used to work from home in case of damage or loss.
- Have a backup plan: Ensure backup plans are in
place to shift work in case work-from-home employees in a
storm-impacted area have to evacuate their homes or their home
loses commercial power.
Are you hurricane ready?Verizon’s team works
year-round to ensure customers remain connected to their loved ones
and the activities that provide comfort during a disaster. As
residents prepare to stay connected and entertained, consider these
tips:
- Stock Up on power supplies like batteries for
flashlights and radios or device chargers. Take it a step further
by charging your devices that can act as chargers for other devices
like laptops and party box speakers. Don’t forget to ensure you
have the cables!
- Download Movies, Books, Apps and Games or
gather board games, card games and puzzles to go device-free.
- Locate materials for hobbies like knitting or
drawing, and get creative.
- Plan activities like cooking easy-to-make
meals and even no-bake treats. Keep a few non-perishable
ingredients, a manual can opener and other kitchen tools on
hand.
- Grab some candles, blankets, pillows or
anything that makes your space cozy.
- Read up on the American Red Cross’ hurricane
preparedness tips.
More informationVisit Verizon's Online
Emergency Resource Center,
verizon.com/about/news/emergency-resource-center, for further
details on Verizon's emergency response capabilities.
Verizon Communications Inc. (NYSE, Nasdaq: VZ) was formed in
2000 and is one of the world’s leading providers of technology and
communications services. Headquartered in New York City and with a
presence around the world, Verizon generated revenues of $134.0
billion in 2023. The company offers data, video and voice services
and solutions on its award-winning networks and platforms,
delivering on customers’ demand for mobility, reliable network
connectivity, and security.
Media contact:Lauren
Peterson214-662-3801lauren.peterson@verizon.com
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