Event Draws 100+ Health Systems for 40+
Sessions Focused on Enhancing the Patient Experience Through
Technology and Breaking Down Barriers in Healthcare
SANTA
BARBARA, Calif., Oct. 10,
2024 /PRNewswire/ -- Artera, the SaaS digital health
leader in patient communications, recently unveiled a suite of new
product innovations designed to redefine patient
communications during the annual Artera Heartbeat Customer
Conference. The event attracted nearly 300 healthcare leaders
from across the country, featuring remarks from the Ninth Secretary
of the U.S. Department of Veterans Affairs David Shulkin and an inspirational keynote
from four-time Olympian, medalist and cancer survivor Chaunté
Lowe.
Artera's CEO and Co-Founder, Guillaume
De Zwirek, kicked off the event with a keynote presentation
unveiling new Artera products, available to use with the Artera
Harmony platform, some of which included:
- Artera Pulse Outreach (available now): Enables
dynamic, recurring patient outreach from any data source to bridge
care gaps and enhance patient outcomes. Artera Pulse Outreach
reduces manual outreach time with dynamic, auto-refreshing lists
based on data cohorts and imports. The versatile tool is deployable
across a range of use cases, including care gap closure, pre- and
post-visit communications, medication adherence and more.
- Artera Branded Messaging (available now): Artera is
the first patient communications solution to bring rich messaging
to healthcare with Artera Branded Messaging, a solution that
enables healthcare providers to include their logo, images and
information in the patient's existing text messaging app, thereby
delivering a branded, personalized SMS experience to their
patients.
- Artera Connection Hub (BETA): A suite of
interoperability and reporting tools designed to streamline patient
engagement across both Artera and third-party systems. Artera's
advanced APIs and detailed preferences framework enable healthcare
providers to streamline messaging and data management while
delivering a personalized patient experience based on individual
communication settings.
Artera Heartbeat'24: Where Technology Transforms Patient
Experience
Artera Heartbeat'24, a premier patient
experience event, delivers an immersive experience for strategic
leaders and power-users from Artera's 800+ health
system customers. From tailored breakout sessions and hands-on
workshops to inspiring keynotes and networking moments, attendees
were delivered a diverse range of experiences to foster meaningful
connections and drive actionable patient communications insights.
Building on its strong 97+ NPS score from
Heartbeat'23, this year's event delivered new experiences based on
health system feedback, including:
- Educational Workshops & Affinity
Discussions: Hands-on product training and best practices
from Artera power-users and product leaders on a range of patient
experience topics such as intake, payments, scheduling, referrals
and more. Five tailored affinity sessions, hosted by Artera
customers, for health system leaders to network, connect and learn
from other like-minded organizations.
- Marketplace Lounge: Educational experience which
featured a hand-selected group of third-party HIT vendors from the
Artera Marketplace (Blockit, Flywire, Health iPass, Hyro,
RevSpring and Tonic) to highlight how collaborative innovation
across the digital health ecosystem can foster more connected
experiences for patients.
- Inspiring Keynotes: Featuring the Ninth Secretary of the
U.S. Department of Veterans Affairs, David
Shulkin, and an inspirational session from four-time
Olympian, medalist and cancer survivor Chaunté Lowe.
For more information:
- Artera product innovations, visit www.artera.io.
- Artera Heartbeat'24, visit:
https://heartbeat.artera.io/
About Artera
Artera is a SaaS digital
health leader redefining patient communications. Artera
is trusted by 800+ healthcare systems and federal agencies to
facilitate approximately 2.2 billion communications annually,
reaching 100+ million patients. The Artera platform
integrates across a healthcare organization's tech stack,
EHRs and third-party vendors to unify, simplify and
orchestrate digital communications into the patient's preferred
channel (texting, email, IVR,
and webchat), in 109+ languages. The Artera
impact: more efficient staff, more profitable organizations
and a more harmonious patient experience.
Founded in 2015, Artera is based in Santa Barbara, California and has been named a
Deloitte Technology Fast 500 company (2021, 2022, 2023), and ranked
on the Inc. 5000 list of fastest-growing private companies for five
consecutive years. Artera is a two-time Best in KLAS winner in
Patient Outreach.
For more information, visit www.artera.io.
Forward-looking statements: These statements are based on
current information and are subject to change without notice. They
may not be accurate or reliable, and actual events may differ from
those projected.
Disclaimer of responsibility: The company is not responsible
for the correctness, completeness, or accuracy of the statements.
The company also excludes claims for damages based on the press
release.
Right to make changes: Artera reserves the right to make
changes without notice in design, specifications, and models. The
only warranty Artera makes is the express written warranty extended
on the sale of its service(s) and/or product(s).
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SOURCE Artera