ARMONK, N.Y., Jan. 28, 2020 /PRNewswire/ -- IBM
(NYSE: IBM) today introduced artificial intelligence (AI) into
its TRIRIGA solution to help real estate and facility
management professionals better utilize office space and deliver a
more engaging workplace experience. TRIRIGA, one of the leading
Integrated Workplace Management Systems in the world,
includes TRIRIGA Building Insights, and combines
occupancy data from sources, such as WIFI and/or IoT
sensors, with newly embedded AI. This provides customers
operating large real estate portfolios with insights to help them
make smarter data-driven decisions about the way they manage their
workspace. Greater visibility into space management can help
organizations improve facility utilization to reduce space wastage,
which can potentially result in savings on real estate
operating costs.
Real estate today represents an increasing expense for
organizations, yet older, siloed systems can make it difficult for
facility operators to understand space usage throughout their
properties. According to a report from commercial real estate
services firm JLL, 30 - 40% of commercial space1 is
underutilized based on organizations surveyed. With TRIRIGA,
customers can have an enterprise-wide view of their valuable
workspaces. Embedded AI can help identify occupant trends and
patterns, down to a single floor, to better anticipate and manage
employee occupancy needs, adjust office layouts and address
relocation requests.
Building occupants will have access to the new TRIRIGA
Assistant, a smart, conversational AI tool which uses natural
language processing to help users quickly and easily engage with
the spaces around them. TRIRIGA Assistant can help remove the
hassle of coordinating with colleagues to schedule and reserve
conference rooms, submit service requests such as lighting and
catering, or locate a colleague's assigned workspace.
"Employees and real estate are key elements to organizational
growth and development, driving companies to create cost-effective
and engaging workplaces that help attract and retain top talent,"
said Kareem Yusuf, Ph.D., general manager, AI Applications,
IBM. "The implementation of TRIRIGA with embedded AI provides
corporations and facility managers with insights into how they can
more effectively utilize space across their enterprise. This
technology can help companies address the growing expectations of
today's modern workforce and achieve better business results."
IBM Global Real Estate uses AI to help deliver a better
workplace experience
The IBM Global Real Estate (GRE) team
is tasked with overseeing approximately 1,300 office locations that
cover 78 million square feet,
across 110 countries. With such a large, global footprint,
the GRE team is beginning to integrate new AI capabilities from
TRIRIGA to help overcome the challenge of creating a portfolio that
addresses the needs of employees while helping to control costs and
deliver the best value to the business. In the past, each office
location used its own applications to manage space that often
resulted in manual and time-consuming workflow. TRIRIGA enables the
GRE team to create a single source for data that provides an
instant view into its diverse portfolio that includes space for
offices, labs, data and educational centers, and warehouses.
Consolidating space and lease information provides the GRE team
with a holistic view of IBM's real estate portfolio data and
prepares the way for AI-generated insights. Applying AI to
understand how employees are actually using office space will help
GRE improve overall utilization by offering the right mix of space
and amenities.
"TRIRIGA's embedded AI will allow us to collect and analyze
information quickly at a global level," said Marianne Flores, director, Global Real Estate
Integrated Solutions, IBM. "With this information, we will be able
to address one of our biggest challenges – balancing our portfolio
while creating an environment that is attractive to our employees,
helps boost their productivity and improves our bottom line."
About IBM TRIRIGA
IBM TRIRIGA® is an
intelligent real estate and facilities management solution. Through
the smart application of data, IoT and AI, TRIRIGA can help
customers unlock key information and insights, and gain greater
visibility into space and facility utilization, occupant
experience, capital projects, and lease administration
and accounting. With TRIRIGA customers can get the most out of
their real estate investments regardless of size, scale and
configuration. For more information about TRIRIGA visit
https://www.ibm.com/products/tririga
Media Contacts
Lowell Eschen
External Relations - IBM
Lowell.eschen@ibm.com
303-913-2569
Jenny Taylor
External Relations – IBM
Jenny.taylor@ibm.com
310-849-0648
1JLL 2017 Occupancy Benchmarking Guide
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SOURCE IBM