Analysis also reveals alarmingly low supply
chain maturity among many organizations with limited ability to
benefit from AI and generative AI as a consequence
New research from Accenture (NYSE: ACN) finds that companies
with the most mature supply chains are 23% more profitable than
their peers. These leaders are six times as likely to use AI and
generative AI widely across their supply chains, which allows them
to generate additional business value.
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Leaders with more mature supply chains
deliver stronger financial performance, shows new research from
Accenture (Graphic: Business Wire)
For the report, “Next stop, next-gen,” Accenture analyzed 1,148
companies across 15 countries and 10 industries. It defines supply
chain maturity as the extent to which companies have supply chain
capabilities that use generative AI, advanced machine learning and
other evolving technologies for autonomous decision-making,
advanced simulations and continuous improvement. These capabilities
enable companies to adapt more readily to changes as they happen
and adopt other new technologies seamlessly as they emerge.
The report shows that “Leaders”—the 10% of companies scoring
highest on the maturity scale—achieved 23% higher margins than
their peers (11.8% vs. 9.6%) between 2019 and 2023. At the same
time, they delivered 15% better returns to shareholders (8.5% vs.
7.4%).
“Leaders are investing heavily in increasingly sophisticated
technologies—especially AI and generative AI—to build the next
generation of supply chain capabilities,” said Max Blanchet,
Accenture’s global strategy lead for supply chains and operations.
“These capabilities are essential to reinvent supply chains for
efficiency, agility, sustainability and resilience. They enable
leaders to move beyond traditional supply chain drivers consisting
of cost, quality and delivery, which is causing many supply chain
vulnerabilities and inefficiencies today and in the future.”
While only 9% of all companies use AI and generative AI widely
across their supply chains, substantially more leaders already do
(37%) compared to just 6% of their peers. Leaders are also
expecting to see significant benefits. They are eight times as
likely to reduce the time it takes to develop and launch new
products by 30%, 8.5 times as likely to develop eco-friendly
products, and six times as likely to improve the efficiency of
engineering resources by 30%.
However, the bigger picture painted in the report is alarming.
While the average supply chain maturity score has jumped by more
than 50% between 2019 and 2023, the average score across all
companies remains low, at just 36%. It varies across industries and
countries—from 22% in Mexico to 52% in Japan, and from 31% for
consumer goods companies to 40% for aerospace and defense
firms.
“If we compare supply chain maturity to the evolution of
navigation—from following the stars to driving semi-autonomous
vehicles—many of us are still running supply chains on a mix of
paper maps and first-generation satnavs,” said Melissa
Twining-Davis, Accenture’s global operations lead for supply
chains. “The next-generation capabilities that exist, such as
generative design to develop products, highly automated facilities
to produce them, and advanced analytics and machine learning to
predict supply roadblocks, are just at the beginning. The
reinvention potential ahead is massive.”
According to the report, these are the supply chain capabilities
companies need to be competitive in today’s economic context. They
no longer operate in a time of stable economic growth and
frictionless globalization. This means the old supply chain levers,
such as global low-cost sourcing and specialized factories in
low-cost locations, aren’t sufficient anymore.
Max Blanchet added: “Reinventing supply chains requires the
ability to, for example, monitor suppliers up to the fourth and
fifth tier in near-real-time to anticipate risks, change the
production on short notice, and simulate the entire lifecycle of a
product. Next-generation supply chains will autonomously adapt to
change and be sustainable by design. Companies with supply chain
maturity scores of 25% or lower—almost one in three companies—must
act fast to catch up. Otherwise, there is a real risk they won’t
survive in today’s new economic and industrial context.”
Explore the report in Accenture’s thought leadership app,
Foresight, and get a personalized feed of recent latest insights,
data, case studies, blogs and more. Download the app at
http://www.accenture.com/foresight.
About the research
The “Next stop, next-gen” research is based on a survey
conducted October 2023 among more than 3,000 supply chain
executives in 1,148 companies. Respondents were from the following
countries: Australia, Brazil, Canada, China, France, Germany,
India, Italy, Japan, Mexico, South Korea, Spain, Sweden, United
Kingdom, United States. Their companies were from the following
industries: Aerospace and Defense, Automotive, Chemicals, Consumer
Goods and Services, High Tech, Industrial Equipment, Life Sciences
(Pharmaceutical), Metals and Mining, Oil and Gas, and
Utilities.
About Accenture
Accenture is a leading global professional services company that
helps the world’s leading businesses, governments and other
organizations build their digital core, optimize their operations,
accelerate revenue growth and enhance citizen services—creating
tangible value at speed and scale. We are a talent- and
innovation-led company with approximately 750,000 people serving
clients in more than 120 countries. Technology is at the core of
change today, and we are one of the world’s leaders in helping
drive that change, with strong ecosystem relationships. We combine
our strength in technology and leadership in cloud, data and AI
with unmatched industry experience, functional expertise and global
delivery capability. We are uniquely able to deliver tangible
outcomes because of our broad range of services, solutions and
assets across Strategy & Consulting, Technology, Operations,
Industry X and Song. These capabilities, together with our culture
of shared success and commitment to creating 360° value, enable us
to help our clients reinvent and build trusted, lasting
relationships. We measure our success by the 360° value we create
for our clients, each other, our shareholders, partners and
communities. Visit us at www.accenture.com.
Copyright © 2024 Accenture. All rights reserved. Accenture and
its logo are trademarks of Accenture.
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version on businesswire.com: https://www.businesswire.com/news/home/20240708776537/en/
Jens Derksen Accenture +49 175 57 61393
jens.derksen@accenture.com
Accenture (NYSE:ACN)
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