Intesa Sanpaolo Probed in Italy Over Accounts Transfers to Digital Banking Unit
02 Noviembre 2023 - 2:09AM
Noticias Dow Jones
By Mauro Orru
Italy's competition watchdog opened an investigation into Intesa
Sanpaolo, saying the bank had been ambiguous in communicating to
some of its customers that their accounts would be transferred to
Isybank, its digital banking unit.
The Italian Competition Authority, or AGCM, said Thursday that
account holders had complained about Intesa's handling of the
process, saying the bank alerted affected customers via its
internet banking portal during the summer holidays. Many account
holders became aware of the changes only after the deadline set by
Intesa for them to refuse had expired, the authority said.
Intesa Sanpaolo didn't immediately respond to a request for
comment.
Write to Mauro Orru at mauro.orru@wsj.com
(END) Dow Jones Newswires
November 02, 2023 03:54 ET (07:54 GMT)
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