LONDON, June 1, 2011 /PRNewswire-FirstCall/ --
- Managed Video Conferencing Across Handheld Devices, Desktops,
Meeting Rooms, Public Room Access and Fully Immersive
Telepresence
- Cable&Wireless Worldwide Joins the Open Visual
Communications Consortium (Ovcc) for Assured Quality Video
Communications Across Other Service Provider Networks
Cable&Wireless Worldwide, a leading mission critical
communications provider, is continuing to enhance its Managed Video
Conferencing (MVC) product portfolio. The solution now encompasses
the whole range of video communications, from handheld devices to
desktop units, meeting rooms, public room access (through
partnership with Regus), and fully immersive telepresence. This
makes using video conferencing an even more compelling
communication tool for any organisation as all the devices can be
used to communicate with one another.
C&W Worldwide is also a founder member of the Open Visual
Communications Consortium (OVCC), enabling global
business-to-business connectivity for telepresence and video
conferencing. The OVCC is a global, standards based, multi-vendor,
multi-network visual communication exchange that will provide
assured quality connectivity for video communications across other
service provider networks.
As a fully managed service, C&W Worldwide looks after every
aspect of its video conferencing portfolio. This includes the
installation process and providing training as well as enabling
access to a dedicated concierge service for instant operator
assistance and support. C&W Worldwide also provides address
book management, monitoring of the service to ensure quality and
third party escalation.
Mark Charlesworth, Senior Product
Manager at C&W Worldwide comments: "Video conferencing has an
important role to play in the business environment. By including
mobile devices it is now more accessible and convenient for users.
They can even take advantage of video conferencing solutions on the
move and when out of the office and also with customers, partners
and suppliers on different networks internationally."
Recent research conducted by C&W Worldwide shows that,
despite the reliance on an array of electronic communications, face
to face contact, either via video conferencing or by being in the
same room, is fundamental to positive business collaboration.
Eighty seven per cent of British respondents claimed that seeing
colleagues or a contact was important in making business decisions.
The research also showed that people have a greater concentration
span on video conference calls as opposed to those conducted over
the telephone, with focus on telephone conference calls waning at
an average of 23 minutes versus 35 minutes on a video call. Over 42
per cent of UK respondents admitted to having checked or written
emails, while 35 per cent have doodled and three per cent have even
fallen asleep on a telephone conference call.
C&W Worldwide provides telephone and video conferencing
across its secure, next-generation network to large national and
multi-national companies and UK Government departments. It
estimates that the use of managed video conferencing saves
customers at least 25 per cent on their travel costs. The number of
video conferencing units being deployed to customers has increased
by 34 per cent over the last 12 months. Internally, C&W
Worldwide uses managed video conferencing extensively, clocking up
over 1.2 million minutes across the business in 2010 with usage
increasing 36 per cent in the last six months alone.
NOTES TO EDITORS
For more information on high definition video conferencing
suites at Regus' premier global business centres please visit:
http://bit.ly/lzRV4K
For more information on Cable&Wireless Worldwide's research,
'Face to face contact seals the deal in modern business' please
visit: http://bit.ly/kkygE8
About Cable&Wireless Worldwide
Cable&Wireless Worldwide (LSE: CW.) is a leading global
telecoms company providing a wide range of high-quality managed
voice, data, hosting and IP-based services and applications to
large multinational companies, governments, carrier customers and
resellers across the UK, Asia
Pacific, India,
Middle East & Africa, Continental Europe and North America. Established in the 1860s,
Cable&Wireless Worldwide helps more than 6,000 organisations
deliver their goals. The Group's vision is to be the first choice
for mission critical communications.
Reaching 20,500km in length, Cable&Wireless Worldwide owns
the UK's largest fibre network dedicated to business users of
telecoms, and provides ubiquitous nationwide access through a
combination of fibre, digital, microwave, radio and leased
circuits. The network has presence in over 400 towns and cities in
the UK, with 864 unbundled exchanges covering 56% of the
population.
Internationally, Cable&Wireless Worldwide's global
next-generation network (NGN) stretches to more than 425,000km,
including interests in 60 global cable systems, enabling
connectivity to more than 150 countries. The Group's IP-based
Multi-Service Platform operates at the core of our NGN, offering a
single environment on which voice and data applications can be
converged to drive business efficiencies. Cable&Wireless
Worldwide's network is uniquely designed with inbuilt
resilience.
With more than 6,000 colleagues globally, Cable&Wireless
Worldwide is committed to delivering exceptional customer service
and developing long term partnerships with its customers
To find out more, please visit http://www.cw.com
Contacts:
PR Contact
Amy Gooch
Hotwire
+44(0)20-7608-2500
Amy.Gooch@hotwirepr.com
SOURCE Cable&Wireless Worldwide