Teleperformance Earns Great Place To Work® Certification in 69 Countries
16 Julio 2024 - 11:00AM
Business Wire
Leadership development programs, training employees on AI to
enhance customer experience and wellbeing programs enable 97% of
employees to work in a Great Place To Work-CertifiedTM location
Regulatory News:
Teleperformance (Paris:TEP), a global leader in digital business
services, announced today that its operations in 69 countries
received certification by Great Place to Work, the global authority
on workplace culture and employee experience. Ninety-seven percent
of Teleperformance employees now work in a Great Place To
Work-Certified location1.
“People are the heart and soul of a company’s culture, and I
applaud Teleperformance for its ongoing efforts to solicit
confidential and independent feedback from employees to
continuously fuel its transformation as a business services company
that cares for the professional growth and wellbeing of its
people,” Michael Bush, CEO of Great Place To Work, commented. “I am
pleased to congratulate Teleperformance on this outstanding global
Great Place To Work accomplishment this year.”
More than 200,000 Teleperformance employees worldwide completed
the trusted, anonymous Trust Index™ survey conducted the Great
Place to Work Institute. The survey assesses employee satisfaction
across key areas, including credibility, respect, fairness and
camaraderie.
Employees gave Teleperformance high marks for its work culture
which supports employees with a comprehensive leadership
development program and promotes wellbeing with sports clubs and
brings employees across the globe together through the company’s
annual For Fun Festival employee talent competition.
“Throughout our 46 years, we have innovated our service offering
and our workplace culture to provide industry-leading customer
experiences that leverage the best of our people and technology.
This innovation is driven, in part, by our strong workplace culture
where everyone can see themselves contributing,” said
Teleperformance founder and co-CEO Daniel Julien. “We
continually talk and engage with employees and act on their
feedback to make Teleperformance a place where everyone feels proud
to work."
Great Place to Work is the global authority on workplace culture
and employee experience and the leadership behaviors proven to
deliver market-leading revenue, employee retention and increased
innovation. Its annual certification program is based on a rigorous
methodology and independent employee feedback.
1Based on 2024 survey data collected among employees who worked
for Teleperformance before the Majorel acquisition on November 8,
2023. A survey of employees from the newly combined company will be
conducted in 2025 once the full integration is complete.
About Teleperformance Group Teleperformance (TEP –
ISIN: FR0000051807 – Reuters: TEPRF.PA - Bloomberg: TEP FP), is
a global leader in digital business services that consistently
seeks to blend the best of advanced technology with human empathy
to deliver enhanced customer care that is simpler, faster, and
safer for the world’s biggest brands and their customers. The
Group’s comprehensive, AI-powered service portfolio ranges from
front-office customer care to back-office functions, including
operations consulting and high-value digital transformation
services. It also offers a range of specialized services such as
collections, interpreting and localization, visa and consular
services, and recruitment process outsourcing services. The teams
of multilingual, inspired, and passionate experts and advisors,
spread across nearly 100 countries, along with Group’s local
presence allow it to be a force of good in supporting communities,
clients, and the environment. In 2023, Teleperformance reported
consolidated revenue of €8,345 million (US$9 billion) and net
profit of €602 million.
Teleperformance shares are traded on the Euronext Paris market,
Compartment A, and are eligible for the deferred settlement
service. They are included in the following indices: CAC 40, STOXX
600, S&P Europe 350, MSCI Global Standard, and Euronext Tech
Leaders. In the area of corporate social responsibility,
Teleperformance shares are included in the CAC 40 ESG since
September 2022, the Euronext Vigeo Euro 120 index since 2015, the
MSCI Europe ESG Leaders index since 2019, the FTSE4Good index since
2018, and the S&P Global 1200 ESG index since 2017.
For more information: www.teleperformance.com Follow us on X
(Twitter): @teleperformance
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FINANCIAL ANALYSTS AND INVESTORS Investor relations and
financial communications department TELEPERFORMANCE Tel: +33 1 53
83 59 15 investor@teleperformance.com
PRESS RELATIONS Europe Karine Allouis – Laurent
Poinsot IMAGE7 Tel: +33 1 53 70 74 70 teleperformance@image7.fr
PRESS RELATIONS Americas and Asia-Pacific Nicole
Miller TELEPERFORMANCE Tel: + 1 629-899-0675
tppublicaffairs@teleperformance.com
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