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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
 
FORM 8-K
CURRENT REPORT
Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934
Date of Report (Date of earliest event reported): October 24, 2024

g795027a09.jpg
United Parcel Service, Inc.
(Exact name of registrant as specified in its charter)
 
Delaware001-1545158-2480149
(State or other jurisdiction
of incorporation)
(Commission File Number)(IRS Employer
Identification No.)

      55 Glenlake Parkway, N.E., Atlanta, Georgia                30328
(Address of principal executive offices)                 (Zip Code)
Registrant’s telephone number, including area code (404) 828-6000
Not Applicable
(Former name or former address, if changed since last report)
 
Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions (see General Instruction A.2. below):
Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))
Securities registered pursuant to Section 12(b) of the Act:
Title of Each ClassTrading SymbolName of Each Exchange on Which Registered
Class B common stock, par value $0.01 per shareUPSNew York Stock Exchange
1.625% Senior Notes Due 2025UPS25New York Stock Exchange
1% Senior Notes due 2028UPS28New York Stock Exchange
1.500% Senior Notes due 2032UPS32New York Stock Exchange

Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§240.12b-2 of this chapter). Emerging growth company.

If an emerging growth company, indicate by check mark if the registrant has elected not use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.










Item 2.02 — Results of Operations and Financial Condition.
     
On October 24, 2024, United Parcel Service, Inc. (the “Company”) issued a press release containing information about the Company’s results of operations and financial condition for the quarter ended September 30, 2024. The Company also posted on its website at www.investors.ups.com financial statement schedules containing additional detail about the Company's results of operations and financial condition for the same period.

A copy of the press release is attached hereto as Exhibit 99.1. A copy of the financial statement schedules is attached hereto as Exhibit 99.2.

Item 9.01 — Financial Statements and Exhibits.

(d) Exhibits

99.1       Press release dated October 24, 2024 "UPS RELEASES 3Q 2024 EARNINGS"
104 The cover page from this Current Report on Form 8-K, formatted in Inline XBRL

The information contained in Items 2.02 and 9.01 shall not be deemed "filed" for purposes of Section 18 of the Securities Exchange Act of 1934 (the "Exchange Act") or otherwise subject to the liabilities of that Section, nor shall it be deemed incorporated by reference in any filings under the Securities Act of 1933 or the Exchange Act, except as may be expressly set forth by reference in any such filing.




Signatures
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.
UNITED PARCEL SERVICE, INC.
Date: October 24, 2024By:/s/ BRIAN DYKES
Brian Dykes
Executive Vice President and Chief Financial Officer



Exhibit 99.1

UPS RELEASES 3Q 2024 EARNINGS
Consolidated Revenues of $22.2B, Compared to $21.1B Last Year
Consolidated and Non-GAAP Adjusted* Consolidated Operating Margin of 8.9%
Diluted EPS of $1.80; Non-GAAP Adj. Diluted EPS of $1.76, Compared to $1.57 Last Year
Updates 2024 Financial Guidance

ATLANTA – October 24, 2024 – UPS (NYSE:UPS) today announced third-quarter 2024 consolidated revenues of $22.2 billion, a 5.6% increase from the third quarter of 2023. Consolidated operating profit was $2.0 billion, up 47.8% compared to the third quarter of 2023, and up 22.8% on a non-GAAP adjusted basis. Diluted earnings per share were $1.80 for the quarter; non-GAAP adjusted diluted earnings per share were $1.76, 12.1% above the same period in 2023.

For the third quarter of 2024, GAAP results include an after-tax net benefit of $36 million, or $0.04 per diluted share, comprised of a $152 million gain resulting from the divestiture of the Coyote Logistics business net of transformation strategy costs of $116 million.

“I want to thank all UPSers for their hard work and efforts. After a challenging 18-month period, our company returned to revenue and profit growth,” said Carol Tomé, UPS chief executive officer. “Peak season is nearly upon us, and we are ready to deliver another successful holiday season and continue the progress we demonstrated in the third quarter.”
U.S. Domestic Segment

3Q 2024
Non-GAAP Adjusted
3Q 2024

3Q 2023
Non-GAAP Adjusted
3Q 2023
Revenue
$14,450 M$13,660 M
Operating profit
$898 M$974 M$571 M$665 M

Revenue increased 5.8%, driven by a 6.5% increase in average daily volume.
Operating margin was 6.2%; non-GAAP adjusted operating margin was 6.7%.

International Segment

3Q 2024
Non-GAAP Adjusted
3Q 2024

3Q 2023
Non-GAAP Adjusted
3Q 2023
Revenue
$4,411 M$4,267 M
Operating profit
$798 M$792 M$630 M$675 M

Revenue increased 3.4%, driven primarily by a 2.5% increase in revenue per piece.
Operating margin was 18.1%; non-GAAP adjusted operating margin was 18.0%.



Supply Chain Solutions1

3Q 2024
Non-GAAP Adjusted
3Q 2024

3Q 2023
Non-GAAP Adjusted
3Q 2023
Revenue
$3,384 M$3,134 M
Operating profit
$289 M$217 M$142 M$275 M
1 Consists of operating segments that do not meet the criteria of a reportable segment under ASC Topic 280 – Segment Reporting.

Revenue increased 8.0%, due primarily to growth in air and ocean forwarding and the continued onboarding of USPS air cargo.
Operating margin was 8.5%; non-GAAP adjusted operating margin was 6.4%.


2024 Outlook
The company provides certain guidance on a non-GAAP adjusted basis because it is not possible to predict or provide a reconciliation reflecting the impact of future pension adjustments or other unanticipated events, which would be included in reported (GAAP) results and could be material.

In the third quarter, the company completed the disposition of Coyote Logistics. The expected revenue and profits associated with this business had been included in the company’s previously provided revenue and operating margin targets. For full-year 2024, UPS updates its consolidated revenue and operating margin targets, reflecting actual third-quarter results, the impact of the completed Coyote disposition and the company’s outlook for the fourth quarter.
Consolidated revenue expected to be approximately $91.1 billion
Lifts consolidated non-GAAP adjusted operating margin expectation to approximately 9.6%
Capital expenditures of approximately $4.0 billion
Dividend payments expected to be around $5.4 billion, subject to Board approval



* “Non-GAAP Adjusted” or “Non-GAAP Adj.” amounts are non-GAAP adjusted financial measures. See the appendix to this release for a discussion of non-GAAP adjusted financial measures, including a reconciliation to the most closely correlated GAAP measure.


Contacts:
UPS Media Relations: 404-828-7123 or pr@ups.com
UPS Investor Relations: 404-828-6059 (option 4) or investor@ups.com

# # #



Conference Call Information
UPS CEO Carol Tomé and CFO Brian Dykes will discuss third-quarter results with investors and analysts during a conference call at 8:30 a.m. ET, October 24, 2024. That call will be open to others through a live Webcast. To access the call, go to www.investors.ups.com and click on “Earnings Conference Call.” Additional financial information is included in the detailed financial schedules being posted on www.investors.ups.com under “Quarterly Earnings and Financials” and as furnished to the SEC as an exhibit to our Current Report on Form 8-K.

About UPS
UPS (NYSE: UPS) is one of the world’s largest companies, with 2023 revenue of $91.0 billion, and provides a broad range of integrated logistics solutions for customers in more than 200 countries and territories. Focused on its purpose statement, “Moving our world forward by delivering what matters,” the company’s approximately 500,000 employees embrace a strategy that is simply stated and powerfully executed: Customer First. People Led. Innovation Driven. UPS is committed to reducing its impact on the environment and supporting the communities we serve around the world. More information can be found at www.ups.com, about.ups.com and www.investors.ups.com.

Forward-Looking Statements
This release, our Annual Report on Form 10-K for the year ended December 31, 2023 and our other filings with the Securities and Exchange Commission contain and in the future may contain “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995. Statements other than those of current or historical fact, and all statements accompanied by terms such as “will,” “believe,” “project,” “expect,” “estimate,” “assume,” “intend,” “anticipate,” “target,” “plan,” and similar terms, are intended to be forward-looking statements. Forward-looking statements are made subject to the safe harbor provisions of the federal securities laws pursuant to Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934.
From time to time, we also include written or oral forward-looking statements in other publicly disclosed materials. Forward-looking statements may relate to our intent, belief, forecasts of, or current expectations about our strategic direction, prospects, future results, or future events; they do not relate strictly to historical or current facts. Management believes that these forward-looking statements are reasonable as and when made. However, caution should be taken not to place undue reliance on any forward-looking statements because such statements speak only as of the date when made and the future, by its very nature, cannot be predicted with certainty.
Forward-looking statements are subject to certain risks and uncertainties that could cause actual results to differ materially from our historical experience and our present expectations or anticipated results. These risks and uncertainties include, but are not limited to: changes in general economic conditions in the U.S. or internationally; significant competition on a local, regional, national and international basis; changes in our relationships with our significant customers; our ability to attract and retain qualified employees; strikes, work stoppages or slowdowns by our employees; increased or more complex physical or operational security requirements; a significant cybersecurity incident, or increased data protection regulations; our ability to maintain our brand image and corporate reputation; impacts from global climate change; interruptions in or impacts on our business from natural or man-made events or disasters including terrorist attacks, epidemics or pandemics; exposure to changing economic, political, regulatory and social developments in international and emerging markets; our ability to realize the anticipated benefits from acquisitions, dispositions, joint ventures or strategic alliances; the effects of changing prices of energy, including gasoline, diesel, jet fuel, other fuels and interruptions in supplies of these commodities; changes in exchange rates or interest rates; our ability to accurately forecast our



future capital investment needs; increases in our expenses or funding obligations relating to employee health, retiree health and/or pension benefits; our ability to manage insurance and claims expenses; changes in business strategy, government regulations or economic or market conditions that may result in impairments of our assets; potential additional U.S. or international tax liabilities; increasingly stringent regulations related to climate change; potential claims or litigation related to labor and employment, personal injury, property damage, business practices, environmental liability and other matters; and other risks discussed in our filings with the Securities and Exchange Commission from time to time, including our Annual Report on Form 10-K for the year ended December 31, 2023, and subsequently filed reports. You should consider the limitations on, and risks associated with, forward-looking statements and not unduly rely on the accuracy of predictions contained in such forward-looking statements. We do not undertake any obligation to update forward-looking statements to reflect events, circumstances, changes in expectations, or the occurrence of unanticipated events after the date of those statements, except as required by law.
From time to time, we expect to participate in analyst and investor conferences. Materials provided or displayed at those conferences, such as slides and presentations, may be posted on our investor relations website at www.investors.ups.com under the heading "Presentations" when made available. These presentations may contain new material nonpublic information about our company and you are encouraged to monitor this site for any new posts, as we may use this mechanism as a public announcement.
Reconciliation of GAAP and Non-GAAP Adjusted Financial Measures
We supplement the reporting of our financial information determined under generally accepted accounting principles ("GAAP") with certain non-GAAP adjusted financial measures. Management views and evaluates business performance on both a GAAP basis and by excluding costs and benefits associated with these non-GAAP adjusted financial measures. As a result, we believe the presentation of these non-GAAP adjusted financial measures better enables users of our financial information to view and evaluate underlying business performance from the same perspective as management.
Non-GAAP adjusted financial measures should be considered in addition to, and not as an alternative for, our reported results prepared in accordance with GAAP. Our non-GAAP adjusted financial measures do not represent a comprehensive basis of accounting and therefore may not be comparable to similarly titled measures reported by other companies.
Forward-Looking Non-GAAP Adjusted Financial Metrics
From time to time when presenting forward-looking non-GAAP metrics, we are unable to provide quantitative reconciliations to the most closely correlated GAAP measure due to the uncertainty in the timing, amount or nature of any adjustments, which could be material in any period.
One-Time Payment for International Regulatory Matter

We supplement the presentation of operating profit, operating margin, interest expense, total other income (expense), income before income taxes, net income and earnings per share with non-GAAP measures that exclude the impact of a second quarter of 2024 one-time payment of $94 million of previously restricted cash to settle a previously-disclosed challenge by Italian tax authorities to the deductibility of Value Added Tax payments by UPS to certain third-party service providers, a review of which was launched in the fourth quarter of 2023. We do not believe this is a component of our ongoing operations and we do not expect this or similar payments to recur.




Expense for Regulatory Matter
We supplement the presentation of operating profit, operating margin, interest expense, total other income (expense), income before income taxes, net income and earnings per share with non-GAAP measures that exclude the impact of an accrual for a regulatory matter that we consider to be unrelated to our ongoing operations and that we do not expect to recur.
Transformation Strategy Costs

We supplement the presentation of operating profit, operating margin, income before income taxes, net income and earnings per share with non-GAAP measures that exclude the impact of charges related to activities within our transformation strategy. Our transformation activities have spanned several years to fundamentally change the spans and layers of our organization structure, processes, technologies and the composition of our business portfolio. While earlier stages of these transformation activities were complete in 2023 (Transformation 1.0), certain systems implementations and portfolio review activities (Transformation 2.0) are ongoing and expected to continue through 2025. We previously announced initiatives under Fit to Serve to right-size our business through a workforce reduction of approximately 12,000 positions throughout 2024 and create a more efficient operating model to enhance responsiveness to changing market dynamics. We are evaluating the scope of Fit to Serve. Various circumstances have precipitated these initiatives, including identification and prioritization of investments as a result of executive leadership changes, developments and changes in competitive landscapes, inflationary pressures, consumer behaviors, and other factors including post-COVID normalization and volume diversions attributed to our 2023 labor negotiations. We do not consider the related costs to be ordinary because each initiative and project involves separate and distinct activities that may span multiple periods and are not expected to drive incremental revenue, and because the scope of the initiatives exceeded that of routine, ongoing efforts to enhance profitability. These initiatives are in addition to ordinary, ongoing efforts to enhance business performance.
Goodwill and Asset Impairments
We supplement the presentation of operating profit, operating margin, income before income taxes, net income and earnings per share with non-GAAP measures that exclude the impact of goodwill and asset impairment charges. We do not consider these charges when evaluating the operating performance of our business units, making decisions to allocate resources or in determining incentive compensation awards.
Gains and Losses Related to Divestitures
We supplement the presentation of operating profit, operating margin, income before income taxes, net income and earnings per share with non-GAAP measures that exclude the impact of gains (or losses) related to the divestiture of businesses. We do not consider these transactions when evaluating the operating performance of our business units, making decisions to allocate resources or in determining incentive compensation awards.
One-Time Compensation Payment
We supplement the presentation of operating profit, operating margin, income before income taxes, net income and earnings per share with non-GAAP measures that exclude the impact of a one-time payment made to certain U.S.-based, non-union part-time supervisors following the ratification of our labor agreement with the Teamsters in 2023. We do not expect this or similar payments to recur.




Non-GAAP Adjusted Cost per Piece

We evaluate the efficiency of our operations using various metrics, including non-GAAP adjusted cost per piece. Non-GAAP adjusted cost per piece is calculated as non-GAAP adjusted operating expenses in a period divided by total volume for that period. Because non-GAAP adjusted operating expenses exclude costs or charges that we do not consider a part of underlying business performance when monitoring and evaluating the operating performance of our business units, making decisions to allocate resources or in determining incentive compensation awards, we believe this is the appropriate metric on which to base reviews and evaluations of the efficiency of our operational performance.
Defined Benefit Pension and Postretirement Medical Plan Gains and Losses
We recognize changes in the fair value of plan assets and net actuarial gains and losses in excess of a 10% corridor (defined as 10% of the greater of the fair value of plan assets or the plan's projected benefit obligation), as well as gains and losses resulting from plan curtailments and settlements, for our pension and postretirement defined benefit plans immediately as part of Investment income (expense) and other in the statements of consolidated income. We supplement the presentation of our income before income taxes, net income and earnings per share with adjusted measures that exclude the impact of these gains and losses and the related income tax effects. We believe excluding these defined benefit pension and postretirement plan gains and losses provides important supplemental information by removing the volatility associated with plan amendments and short-term changes in market interest rates, equity values and similar factors.
Free Cash Flow
We calculate free cash flow as cash flows from operating activities less capital expenditures, proceeds from disposals of property, plant and equipment, and plus or minus the net changes in other investing activities. We believe free cash flow is an important indicator of how much cash is generated by our ongoing business operations and we use this as a measure of incremental cash available to invest in our business, meet our debt obligations and return cash to shareowners.






United Parcel Service, Inc.
Reconciliation of GAAP and Non-GAAP Adjusted Measures
(unaudited)
Three Months Ended
September 30
2024202320242023
Operating Profit (GAAP)$1,985 $1,343 Operating Margin (GAAP)8.9 %6.4 %
Transformation Strategy Costs:Transformation Strategy Costs:
Transformation 1.0— Transformation 1.0— %— %
Transformation 2.0Transformation 2.0
Business portfolio review34 Business portfolio review0.1 %— %
Financial systems12 12 Financial systems0.1 %0.1 %
Other initiatives— Other initiatives— %— %
Transformation 2.0 total46 15 Transformation 2.0 total0.2 %0.1 %
Fit to Serve108 76 Fit to Serve0.5 %0.3 %
Total Transformation Strategy Costs154 94 Total Transformation Strategy Costs0.7 %0.4 %
Gain on Divestiture of Coyote(1)
(156)— 
Gain on Divestiture of Coyote(1)
(0.7)%— %
Goodwill and Asset Impairment Charges(2)
— 117 
Goodwill and Asset Impairment Charges(2)
— %0.6 %
One-Time Compensation(3)
— 61 
One-Time Compensation(3)
— %0.3 %
Non-GAAP Adjusted Operating Profit$1,983 $1,615 Non-GAAP Adjusted Operating Margin8.9 %7.7 %
20242023
Income Before Income Taxes (GAAP)$1,910 $1,268 
Transformation Strategy Costs:
Transformation 1.0— 
Transformation 2.0
Business portfolio review34 
Financial systems12 12 
Other initiatives— 
Transformation 2.0 total46 15 
(1) Represents a pre-tax gain of $156 million on the divestiture of our Coyote Logistics business within Supply Chain Solutions during 2024.Fit to Serve108 76 
Total Transformation Strategy Costs154 94 
(2) Reflects pre-tax goodwill impairment charges of $117 million within Supply Chain Solutions in 2023.
Gain on Divestiture of Coyote(1)
(156)— 
Goodwill and Asset Impairment Charges(2)
— 117 
(3) Represents a pre-tax one-time payment of $61 million to certain U.S.-based non-union part-time supervisors in 2023.
One-Time Compensation(3)
— 61 
Non-GAAP Adjusted Income Before Income Taxes$1,908 $1,540 



United Parcel Service, Inc.
Reconciliation of GAAP and Non-GAAP Adjusted Measures
(unaudited)
Three Months Ended
September 30
2024202320242023
Income Tax Expense (GAAP)$371 $141 Diluted Earnings Per Share (GAAP)$1.80 $1.31 
Transformation Strategy Costs:Transformation Strategy Costs:
Transformation 1.0— Transformation 1.0— — 
Transformation 2.0Transformation 2.0
Business portfolio reviewBusiness portfolio review0.03 — 
Financial systemsFinancial systems0.01 0.02 
Other initiatives— — Other initiatives— — 
Transformation 2.0 total11 Transformation 2.0 total0.04 0.02 
Fit to Serve27 19 Fit to Serve0.10 0.07 
Total Transformation Strategy Costs38 24 Total Transformation Strategy Costs0.14 0.09 
Gain on Divestiture of Coyote(1)
(4)— 
Gain on Divestiture of Coyote(1)
(0.18)— 
Goodwill and Asset Impairment Charges(2)
— 14 
Goodwill and Asset Impairment Charges(2)
— 0.12 
One-Time Compensation(3)
— 15 
One-Time Compensation(3)
— 0.05 
Non-GAAP Adjusted Income Tax Expense$405 $194 Non-GAAP Adjusted Diluted Earnings Per Share$1.76 $1.57 
20242023
Net Income (GAAP)$1,539 $1,127 
Transformation Strategy Costs:
Transformation 1.0— 
Transformation 2.0
Business portfolio review26 
Financial systems
Other initiatives— 
Transformation 2.0 total35 11 
Fit to Serve81 57 (1) Represents a pre-tax gain of $156 million on the divestiture of our Coyote Logistics business within Supply Chain Solutions during 2024.
Total Transformation Strategy Costs116 70 
Gain on Divestiture of Coyote(1)
(152)— (2) Reflects pre-tax goodwill impairment charges of $117 million within Supply Chain Solutions in 2023.
Goodwill and Asset Impairment Charges(2)
— 103 (3) Represents a pre-tax one-time payment of $61 million to certain U.S.-based non-union part-time supervisors in 2023.
One-Time Compensation(3)
— 46 
Non-GAAP Adjusted Net Income$1,503 $1,346 
Prior year amounts may have been reclassified to conform to the current year presentation. Certain amounts are calculated based on unrounded numbers.




United Parcel Service, Inc.
Reconciliation of GAAP and Non-GAAP Adjusted Measures by Segment
(unaudited)
Three Months Ended
September 30
202420232024202320242023
U.S. Domestic PackageOperating Expenses% ChangeOperating Profit% ChangeOperating Margin
GAAP$13,552 $13,089 3.5 %$898 $571 57.3 %6.2 %4.2 %
Adjusted for:
Transformation Strategy Costs(76)(33)130.3 %76 33 130.3 %0.5 %0.2 %
One-Time Compensation— (61)(100.0)%— 61 (100.0)%— %0.5 %
Non-GAAP Adjusted Measure$13,476 $12,995 3.7 %$974 $665 46.5 %6.7 %4.9 %
202420232024202320242023
International PackageOperating Expenses% ChangeOperating Profit% ChangeOperating Margin
GAAP$3,613 $3,637 (0.7)%$798 $630 26.7 %18.1 %14.8 %
Adjusted for:
Transformation Strategy Costs(45)N/A(6)45 N/A(0.1)%1.0 %
Non-GAAP Adjusted Measure$3,619 $3,592 0.8 %$792 $675 17.3 %18.0 %15.8 %
202420232024202320242023
Supply Chain SolutionsOperating Expenses% ChangeOperating Profit% ChangeOperating Margin
GAAP$3,095 $2,992 3.4 %$289 $142 103.5 %8.5 %4.5 %
Adjusted for:
Transformation Strategy Costs(84)(16)425.0 %84 16 425.0 %2.5 %0.5 %
Gain on Divestiture of Coyote156 — N/A(156)— N/A(4.6)%— %
Goodwill and Asset Impairment Charges— (117)(100.0)%— 117 (100.0)%— %3.8 %
Non-GAAP Adjusted Measure$3,167 $2,859 10.8 %$217 $275 (21.1)%6.4 %8.8 %




United Parcel Service, Inc.
Reconciliation of GAAP and Non-GAAP Adjusted Measures - U.S. Domestic Cost Per Piece
(unaudited)
Three Months Ended
September 30
20242023% Change
Operating Days64 63 
Average Daily U.S. Domestic Package Volume18,407 17,286 
U.S. Domestic Cost Per Piece (GAAP)$11.50 $12.02 (4.3)%
Transformation Strategy Costs(0.06)(0.03)100.0 %
One-Time Compensation— (0.06)(100.0)%
U.S. Domestic Non-GAAP Adjusted Cost Per Piece$11.44 $11.93 (4.1)%




United Parcel Service, Inc.
Reconciliation of GAAP and Non-GAAP Adjusted Measures
(unaudited)
Nine Months Ended
September 30
2024202320242023
Operating Profit (GAAP)$5,542 $6,664 Operating Margin (GAAP)8.4 %10.1 %
Transformation Strategy Costs:Transformation Strategy Costs:
Transformation 1.0— 10 Transformation 1.0— %— %
Transformation 2.0Transformation 2.0
Spans and layers— 86 Spans and layers— %0.2 %
Business portfolio review29 31 Business portfolio review— %— %
Financial systems41 30 Financial systems0.1 %— %
Other initiatives— Other initiatives— %— %
Transformation 2.0 total70 150 Transformation 2.0 total0.1 %0.2 %
Fit to Serve157 76 Fit to Serve0.2 %0.1 %
Total Transformation Strategy Costs227 236 Total Transformation Strategy Costs0.3 %0.3 %
Gain on Divestiture of Coyote(1)
(156)— 
Gain on Divestiture of Coyote(1)
(0.2)%— %
One-Time Payment for Int'l Regulatory Matter(2)
88 — 
One-Time Payment for Int'l Regulatory Matter(2)
0.1 %— %
Goodwill and Asset Impairment Charges(3)(4)
48 125 
Goodwill and Asset Impairment Charges(3)(4)
0.1 %0.2 %
One-Time Compensation(5)
— 61 
One-Time Compensation(5)
— %0.1 %
Expense for Regulatory Matter(6)
45 — 
Expense for Regulatory Matter(6)
0.1 %— %
Non-GAAP Adjusted Operating Profit$5,794 $7,086 Non-GAAP Adjusted Operating Margin8.8 %10.7 %
(1) Represents a pre-tax gain of $156 million on the divestiture of our Coyote Logistics business within Supply Chain Solutions during 2024.
(2) Reflects a pre-tax one-time payment for an international regulatory matter and related interest of $94 million.
(3) Reflects pre-tax impairment charges of $41 million for acquired trade names within Supply Chain Solutions and $7 million for software licenses in 2024.
(4) Reflects goodwill impairment charges of $125 million within Supply Chain Solutions in 2023.
(5) Represents a one-time payment of $61 million to certain U.S.-based non-union part-time supervisors.
(6) Reflects an accrual for a regulatory matter of $45 million.



United Parcel Service, Inc.
Reconciliation of GAAP and Non-GAAP Adjusted Measures
(unaudited)
Nine Months Ended
September 30
202420242023
Other Income (Expense) (GAAP)$(227)Income Before Income Taxes (GAAP)$5,315 $6,510 
One-Time Payment for Int'l Regulatory Matter(2)
Transformation Strategy Costs:
Transformation 1.0— 10 
Non-GAAP Adjusted Other Income (Expense)$(221)
Transformation 2.0
Spans and layers— 86 
Business portfolio review29 31 
Financial systems41 30 
Other initiatives— 
Transformation 2.0 total70 150 
Fit to Serve157 76 
Total Transformation Strategy Costs227 236 
Gain on Divestiture of Coyote(1)
(156)— 
One-Time Payment for Int'l Regulatory Matter(2)
94 — 
Goodwill and Asset Impairment Charges(3)(4)
48 125 
One-Time Compensation(5)
— 61 
Expense for Regulatory Matter(6)
45 — 
Non-GAAP Adjusted Income Before Income Taxes$5,573 $6,932 
(1) Represents a pre-tax gain of $156 million on the divestiture of our Coyote Logistics business within Supply Chain Solutions during 2024.
(2) Reflects a pre-tax one-time payment for an international regulatory matter and related interest of $94 million.
(3) Reflects pre-tax impairment charges of $41 million for acquired trade names within Supply Chain Solutions and $7 million for software licenses in 2024.
(4) Reflects goodwill impairment charges of $125 million within Supply Chain Solutions in 2023.
(5) Represents a one-time payment of $61 million to certain U.S.-based non-union part-time supervisors.
(6) Reflects an accrual for a regulatory matter of $45 million.



United Parcel Service, Inc.
Reconciliation of GAAP and Non-GAAP Adjusted Measures
(unaudited)
Nine Months Ended
September 30
20242023
Income Tax Expense (GAAP)$1,254 $1,407 
Transformation Strategy Costs:
Transformation 1.0— 
Transformation 2.0
Spans and layers— 21 
Business portfolio review
Financial systems10 
Other initiatives— — 
Transformation 2.0 total17 36 
Fit to Serve38 19 
Total Transformation Strategy Costs55 57 
Gain on Divestiture of Coyote(1)
(4)— 
One-Time Payment for Int'l Regulatory Matter(2)
— — 
Goodwill and Asset Impairment Charges(3)(4)
13 16 
One-Time Compensation(5)
— 15 
Expense for Regulatory Matter(6)
— — 
Non-GAAP Adjusted Income Tax Expense$1,318 $1,495 
(1) Represents a pre-tax gain of $156 million on the divestiture of our Coyote Logistics business within Supply Chain Solutions during 2024.
(2) Reflects a pre-tax one-time payment for an international regulatory matter and related interest of $94 million.
(3) Reflects pre-tax impairment charges of $41 million for acquired trade names within Supply Chain Solutions and $7 million for software licenses in 2024.
(4) Reflects goodwill impairment charges of $125 million within Supply Chain Solutions in 2023.
(5) Represents a one-time payment of $61 million to certain U.S.-based non-union part-time supervisors.
(6) Reflects an accrual for a regulatory matter of $45 million.
Prior year amounts may have been reclassified to conform to the current year presentation. Certain amounts are calculated based on unrounded numbers.



United Parcel Service, Inc.
Reconciliation of GAAP and Non-GAAP Adjusted Measures
(unaudited)
Nine Months Ended
September 30
2024202320242023
Net Income (GAAP)$4,061 $5,103 Diluted Earnings Per Share (GAAP)$4.74 $5.92 
Transformation Strategy Costs:Transformation Strategy Costs:
Transformation 1.0— Transformation 1.0— — 
Transformation 2.0Transformation 2.0
Spans and layers— 65 Spans and layers— 0.08 
Business portfolio review22 24 Business portfolio review0.03 0.03 
Financial systems31 22 Financial systems0.04 0.03 
Other initiatives— Other initiatives— — 
Transformation 2.0 total53 114 Transformation 2.0 total0.07 0.14 
Fit to Serve119 57 Fit to Serve0.14 0.07 
Total Transformation Strategy Costs172 179 Total Transformation Strategy Costs0.21 0.21 
Gain on Divestiture of Coyote(1)
(152)— 
Gain on Divestiture of Coyote(1)
(0.18)— 
One-Time Payment for Int'l Regulatory Matter(2)
94 — 
One-Time Payment for Int'l Regulatory Matter(2)
0.11 — 
Goodwill and Asset Impairment Charges(3)(4)
35 109 
Goodwill and Asset Impairment Charges(3)(4)
0.04 0.13 
One-Time Compensation(5)
— 46 
One-Time Compensation(5)
— 0.05 
Expense for Regulatory Matter(6)
45 — 
Expense for Regulatory Matter(6)
0.05 — 
Non-GAAP Adjusted Net Income$4,255 $5,437 Non-GAAP Adjusted Diluted Earnings Per Share$4.97 $6.31 
(1) Represents a pre-tax gain of $156 million on the divestiture of our Coyote Logistics business within Supply Chain Solutions during 2024.
(2) Reflects a pre-tax one-time payment for an international regulatory matter and related interest of $94 million.
(3) Reflects pre-tax impairment charges of $41 million for acquired trade names within Supply Chain Solutions and $7 million for software licenses in 2024.
(4) Reflects goodwill impairment charges of $125 million within Supply Chain Solutions in 2023.
(5) Represents a one-time payment of $61 million to certain U.S.-based non-union part-time supervisors.
(6) Reflects an accrual for a regulatory matter of $45 million.




United Parcel Service, Inc.
Reconciliation of GAAP and Non-GAAP Adjusted Measures by Segment
(unaudited)
Nine Months Ended
September 30
202420232024202320242023
U.S. Domestic PackageOperating Expenses% ChangeOperating Profit% ChangeOperating Margin
GAAP$40,091 $39,404 1.7 %$2,712 $3,639 (25.5)%6.3 %8.5 %
Adjusted for:
Goodwill and Asset Impairment Charges(5)— N/A— N/A— %— %
Transformation Strategy Costs(93)(134)(30.6)%93 134 (30.6)%0.3 %0.3 %
One-Time Compensation— (61)(100.0)%— 61 (100.0)%— %0.1 %
Non-GAAP Adjusted Measure$39,993 $39,209 2.0 %$2,810 $3,834 (26.7)%6.6 %8.9 %
202420232024202320242023
International PackageOperating Expenses% ChangeOperating Profit% ChangeOperating Margin
GAAP$10,865 $10,884 (0.2)%$2,172 $2,341 (7.2)%16.7 %17.7 %
Adjusted for:
One-Time Payment for Int'l Regulatory Matter(88)— N/A88 — N/A0.7 %— %
Asset Impairment Charges(2)— N/A— N/A— %— %
Transformation Strategy Costs(36)(42)(14.3)%36 42 (14.3)%0.2 %0.3 %
Non-GAAP Adjusted Measure$10,739 $10,842 (1.0)%$2,298 $2,383 (3.6)%17.6 %18.0 %
202420232024202320242023
Supply Chain SolutionsOperating Expenses% ChangeOperating Profit% ChangeOperating Margin
GAAP$9,271 $9,089 2.0 %$658 $684 (3.8)%6.6 %7.0 %
Adjusted for:
Gain on Divestiture of Coyote156 — N/A(156)— N/A(1.6)%— %
Goodwill and Asset Impairment Charges(41)(125)(67.2)%41 125 (67.2)%0.4 %1.3 %
Transformation Strategy Costs(98)(60)63.3 %98 60 63.3 %1.0 %0.6 %
Expense for Regulatory Matter
(45)— N/A45 — N/A0.5 %— %
Non-GAAP Adjusted Measure$9,243 $8,904 3.8 %$686 $869 (21.1)%6.9 %8.9 %



United Parcel Service, Inc.
Reconciliation of GAAP and Non-GAAP Adjusted Measures - U.S. Domestic Cost Per Piece
(unaudited)
Nine Months Ended
September 30
20242023% Change
Operating Days191 191 
Average Daily U.S. Domestic Package Volume18,116 17,903 
U.S. Domestic Cost Per Piece (GAAP)$11.59 $11.52 0.6 %
Transformation Strategy Costs(0.03)(0.03)— %
One-Time Compensation— (0.02)(100.0)%
U.S. Domestic Non-GAAP Adjusted Cost Per Piece$11.56 $11.47 0.8 %



United Parcel Service, Inc.
Reconciliation of Free Cash Flow (Non-GAAP measure)
(in millions):
Nine Months Ended September 30
2024
Cash flows from operating activities$6,807 
Capital expenditures(2,811)
Proceeds from disposals of property, plant and equipment68 
Other investing activities(26)
   Free Cash Flow (Non-GAAP measure)$4,038 

























































Exhibit 99.2
United Parcel Service, Inc.
Selected Financial Data - Third Quarter
(unaudited)
Three Months Ended
September 30
20242023Change% Change
(amounts in millions, except per share data)
Statement of Income Data:
Revenue:
  U.S. Domestic Package$14,450 $13,660 $790 5.8 %
  International Package4,411 4,267 144 3.4 %
  Supply Chain Solutions3,384 3,134 250 8.0 %
  Total revenue22,245 21,061 1,184 5.6 %
Operating expenses:
  U.S. Domestic Package13,552 13,089 463 3.5 %
  International Package3,613 3,637 (24)(0.7)%
  Supply Chain Solutions3,095 2,992 103 3.4 %
  Total operating expenses20,260 19,718 542 2.7 %
Operating profit:
  U.S. Domestic Package898 571 327 57.3 %
  International Package798 630 168 26.7 %
  Supply Chain Solutions289 142 147 103.5 %
  Total operating profit1,985 1,343 642 47.8 %
Other income (expense):
 Other pension income (expense)68 66 3.0 %
  Investment income (expense) and other87 58 29 50.0 %
  Interest expense(230)(199)(31)15.6 %
  Total other income (expense)(75)(75)— 0.0 %
Income before income taxes1,910 1,268 642 50.6 %
Income tax expense371 141 230 163.1 %
Net income$1,539 $1,127 $412 36.6 %
Net income as a percentage of revenue6.9 %5.4 %
Per share amounts:
  Basic earnings per share$1.80 $1.31 $0.49 37.4 %
  Diluted earnings per share$1.80 $1.31 $0.49 37.4 %
Weighted-average shares outstanding:
  Basic855 857 (2)(0.2)%
  Diluted855 858 (3)(0.3)%
Non-GAAP Adjusted Income Data (1):
Operating profit:
  U.S. Domestic Package $974 $665 $309 46.5 %
  International Package 792 675 117 17.3 %
  Supply Chain Solutions217 275 (58)(21.1)%
  Total operating profit 1,983 1,615 368 22.8 %
Total other income (expense)$(75)$(75)$— 0.0 %
Income before income taxes $1,908 $1,540 $368 23.9 %
Net income $1,503 $1,346 $157 11.7 %
Basic earnings per share $1.76 $1.57 $0.19 12.1 %
Diluted earnings per share$1.76 $1.57 $0.19 12.1 %

(1) See Non-GAAP schedules for reconciliation of adjustments.


Prior year amounts may have been reclassified to conform to the current year presentation. Certain amounts are calculated based on unrounded numbers.



United Parcel Service, Inc.
Selected Operating Data - Third Quarter
(unaudited)
Three Months Ended
September 30
20242023Change% Change
Revenue (in millions):
U.S. Domestic Package:
   Next Day Air$2,396 $2,372 $24 1.0 %
   Deferred1,109 1,128 (19)(1.7)%
   Ground10,945 10,160 785 7.7 %
      Total U.S. Domestic Package14,450 13,660 790 5.8 %
International Package:
   Domestic771 742 29 3.9 %
   Export3,482 3,367 115 3.4 %
   Cargo and Other158 158 — 0.0 %
      Total International Package4,411 4,267 144 3.4 %
Supply Chain Solutions:
   Forwarding1,307 1,327 (20)(1.5)%
Logistics1,550 1,430 120 8.4 %
   Other527 377 150 39.8 %
      Total Supply Chain Solutions3,384 3,134 250 8.0 %
Consolidated$22,245 $21,061 $1,184 5.6 %
Consolidated volume (in millions)1,378 1,287 91 7.1 %
Operating weekdays64 63 1.6 %
Average Daily Package Volume (in thousands):
U.S. Domestic Package:
   Next Day Air1,596 1,679 (83)(4.9)%
   Deferred988 1,078 (90)(8.3)%
   Ground15,823 14,529 1,294 8.9 %
      Total U.S. Domestic Package18,407 17,286 1,121 6.5 %
International Package:
   Domestic1,483 1,524 (41)(2.7)%
   Export1,637 1,615 22 1.4 %
      Total International Package3,120 3,139 (19)(0.6)%
Consolidated21,527 20,425 1,102 5.4 %
Average Revenue Per Piece:
U.S. Domestic Package:
   Next Day Air$23.46 $22.42 $1.04 4.6 %
   Deferred17.5416.610.935.6 %
   Ground10.81 11.10 (0.29)(2.6)%
      Total U.S. Domestic Package12.27 12.54 (0.27)(2.2)%
International Package:
   Domestic8.12 7.73 0.39 5.0 %
   Export33.2433.090.15 0.5 %
      Total International Package21.30 20.78 0.52 2.5 %
Consolidated$13.58 $13.81 $(0.23)(1.7)%








Prior year amounts may have been reclassified to conform to the current year presentation. Certain amounts are calculated based on unrounded numbers.



United Parcel Service, Inc.
Detail of Operating Expenses - Third Quarter
(unaudited)
Three Months Ended
September 30
20242023Change% Change
(in millions)
Compensation and benefits$11,955 $11,528 $427 3.7 %
Repairs and maintenance713 719 (6)(0.8)%
Depreciation and amortization905 837 68 8.1 %
Purchased transportation3,375 3,114 261 8.4 %
Fuel1,068 1,132 (64)(5.7)%
Other occupancy517 481 36 7.5 %
Other expenses1,727 1,907 (180)(9.4)%
Total operating expenses$20,260 $19,718 $542 2.7 %


























































Prior year amounts may have been reclassified to conform to the current year presentation. Certain amounts are calculated based on unrounded numbers.



United Parcel Service, Inc.
Selected Financial Data - Year to Date
(unaudited)
Nine Months Ended
September 30
20242023Change% Change
(amounts in millions, except per share data)
Statement of Income Data:
Revenue:
  U.S. Domestic Package$42,803 $43,043 $(240)(0.6)%
  International Package13,037 13,225 (188)(1.4)%
  Supply Chain Solutions9,929 9,773 156 1.6 %
  Total revenue65,769 66,041 (272)(0.4)%
Operating expenses:
  U.S. Domestic Package40,091 39,404 687 1.7 %
  International Package10,865 10,884 (19)(0.2)%
  Supply Chain Solutions9,271 9,089 182 2.0 %
  Total operating expenses60,227 59,377 850 1.4 %
Operating profit:
  U.S. Domestic Package2,712 3,639 (927)(25.5)%
  International Package2,172 2,341 (169)(7.2)%
  Supply Chain Solutions658 684 (26)(3.8)%
  Total operating profit5,542 6,664 (1,122)(16.8)%
Other income (expense):
 Other pension income (expense)202 198 2.0 %
  Investment income (expense) and other208 226 (18)(8.0)%
  Interest expense(637)(578)(59)10.2 %
  Total other income (expense)(227)(154)(73)47.4 %
Income before income taxes5,315 6,510 (1,195)(18.4)%
Income tax expense1,254 1,407 (153)(10.9)%
Net income$4,061 $5,103 $(1,042)(20.4)%
Net income as a percentage of revenue6.2 %7.7 %
Per share amounts:
  Basic earnings per share$4.74 $5.93 $(1.19)(20.1)%
  Diluted earnings per share$4.74 $5.92 $(1.18)(19.9)%
Weighted-average shares outstanding:
  Basic856 860 (4)(0.5)%
  Diluted856 861 (5)(0.6)%
Non-GAAP Adjusted Income Data (1):
Operating profit:
  U.S. Domestic Package $2,810 $3,834 $(1,024)(26.7)%
  International Package 2,298 2,383 (85)(3.6)%
  Supply Chain Solutions686 869 (183)(21.1)%
  Total operating profit 5,794 7,086 (1,292)(18.2)%
Total other income (expense)$(221)$(154)$(67)43.5 %
Income before income taxes $5,573 $6,932 $(1,359)(19.6)%
Net income $4,255 $5,437 $(1,182)(21.7)%
Basic earnings per share $4.97 $6.32 $(1.35)(21.4)%
Diluted earnings per share$4.97 $6.31 $(1.34)(21.2)%

(1) See Non-GAAP schedules for reconciliation of adjustments.



Prior year amounts may have been reclassified to conform to the current year presentation. Certain amounts are calculated based on unrounded numbers.



United Parcel Service, Inc.
Selected Operating Data - Year to Date
(unaudited)
Nine Months Ended
September 30
20242023Change% Change
Revenue (in millions):
U.S. Domestic Package:
   Next Day Air$7,021 $7,240 $(219)(3.0)%
   Deferred3,372 3,491 (119)(3.4)%
   Ground32,410 32,312 98 0.3 %
      Total U.S. Domestic Package42,803 43,043 (240)(0.6)%
International Package:
   Domestic2,299 2,299 — 0.0 %
   Export10,269 10,387 (118)(1.1)%
   Cargo and Other469 539 (70)(13.0)%
      Total International Package13,037 13,225 (188)(1.4)%
Supply Chain Solutions:
   Forwarding3,902 4,217 (315)(7.5)%
Logistics4,638 4,271 367 8.6 %
   Other1,389 1,285 104 8.1 %
      Total Supply Chain Solutions9,929 9,773 156 1.6 %
Consolidated$65,769 $66,041 $(272)(0.4)%
Consolidated volume (in millions)4,053 4,032 21 0.5 %
Operating weekdays191 191 — 0.0 %
Average Daily Package Volume (in thousands):
U.S. Domestic Package:
   Next Day Air1,582 1,699 (117)(6.9)%
   Deferred1,008 1,102 (94)(8.5)%
   Ground15,526 15,102 424 2.8 %
      Total U.S. Domestic Package18,116 17,903 213 1.2 %
International Package:
   Domestic1,491 1,571 (80)(5.1)%
   Export1,613 1,635 (22)(1.3)%
      Total International Package3,104 3,206 (102)(3.2)%
Consolidated21,220 21,109 111 0.5 %
Average Revenue Per Piece:
U.S. Domestic Package:
   Next Day Air$23.24 $22.31 $0.93 4.2 %
   Deferred17.5116.590.925.5 %
   Ground10.93 11.20 (0.27)(2.4)%
      Total U.S. Domestic Package12.37 12.59 (0.22)(1.7)%
International Package:
   Domestic8.07 7.66 0.41 5.4 %
   Export33.3333.260.07 0.2 %
      Total International Package21.20 20.72 0.48 2.3 %
Consolidated$13.66 $13.82 $(0.16)(1.2)%








Prior year amounts may have been reclassified to conform to the current year presentation. Certain amounts are calculated based on unrounded numbers.



United Parcel Service, Inc.
Detail of Operating Expenses - Year to Date
(unaudited)
Nine Months Ended
September 30
20242023Change% Change
(in millions)
Compensation and benefits$35,097 $34,188 $909 2.7 %
Repairs and maintenance2,165 2,126 39 1.8 %
Depreciation and amortization2,690 2,499 191 7.6 %
Purchased transportation9,894 9,826 68 0.7 %
Fuel3,254 3,493 (239)(6.8)%
Other occupancy1,573 1,490 83 5.6 %
Other expenses5,554 5,755 (201)(3.5)%
Total operating expenses$60,227 $59,377 $850 1.4 %


























































Prior year amounts may have been reclassified to conform to the current year presentation. Certain amounts are calculated based on unrounded numbers.



United Parcel Service, Inc.
Consolidated Balance Sheets
September 30, 2024 (unaudited) and December 31, 2023

September 30, 2024December 31, 2023
(amounts in millions)
ASSETS
Current Assets:
Cash and cash equivalents$5,855 $3,206 
Marketable securities205 2,866 
Accounts receivable9,323 11,342 
Less: Allowance for credit losses(128)(126)
Accounts receivable, net9,195 11,216 
Other current assets2,009 2,125 
 Total Current Assets17,264 19,413 
Property, Plant and Equipment, Net37,389 36,945 
Operating Lease Right-Of-Use Assets4,129 4,308 
Goodwill4,411 4,872 
Intangible Assets, Net3,108 3,305 
Deferred Income Tax Assets125 126 
Other Non-Current Assets1,837 1,888 
Total Assets $68,263 $70,857 
LIABILITIES AND SHAREOWNERS' EQUITY
Current Liabilities:
Current maturities of long-term debt, commercial paper and finance leases$1,606 $3,348 
Current maturities of operating leases699 709 
Accounts payable5,410 6,340 
Accrued wages and withholdings3,527 3,224 
Self-insurance reserves1,307 1,320 
Accrued group welfare and retirement plan contributions1,239 1,479 
Other current liabilities 1,293 1,256 
Total Current Liabilities15,081 17,676 
Long-Term Debt and Finance Leases20,324 18,916 
Non-Current Operating Leases3,613 3,756 
Pension and Postretirement Benefit Obligations5,384 6,159 
Deferred Income Tax Liabilities3,761 3,772 
Other Non-Current Liabilities3,216 3,264 
Shareowners' Equity:
Class A common stock
Class B common stock
Additional paid-in capital— — 
Retained earnings20,552 21,055 
Accumulated other comprehensive loss(3,704)(3,758)
Deferred compensation obligations
Less: Treasury stock(6)(9)
Total Equity for Controlling Interests16,857 17,306 
Noncontrolling interests27 
Total Shareowners' Equity16,884 17,314 
Total Liabilities and Shareowners' Equity$68,263 $70,857 



Prior year amounts may have been reclassified to conform to the current year presentation. Certain amounts are calculated based on unrounded numbers.




United Parcel Service, Inc.
Statements of Consolidated Cash Flows
(unaudited)
(amounts in millions)Nine Months Ended
September 30
20242023
Cash Flows From Operating Activities:
Net income$4,061 $5,103 
Adjustments to reconcile net income to net cash from operating activities:
 Depreciation and amortization 2,690 2,499 
 Pension and postretirement benefit expense 774 729 
 Pension and postretirement benefit contributions (1,434)(1,363)
 Self-insurance reserves 14 81 
 Deferred tax (benefit) expense 24 327 
 Stock compensation expense (21)186 
 Other (gains) losses 61 89 
Changes in assets and liabilities, net of effects of business acquisitions:
 Accounts receivable 1,395 2,880 
 Other assets 116 (252)
 Accounts payable (829)(2,058)
 Accrued wages and withholdings 348 (155)
 Other liabilities (335)(157)
Other operating activities(57)(82)
 Net cash from operating activities 6,807 7,827 
Cash Flows From Investing Activities:
Capital expenditures(2,811)(3,109)
Proceeds from disposal of businesses, property, plant and equipment1,070 167 
Purchases of marketable securities(52)(3,347)
Sales and maturities of marketable securities2,725 2,397 
Acquisitions, net of cash acquired(66)(39)
Other investing activities(26)
Net cash from (used in) investing activities840 (3,929)
Cash Flows From Financing Activities:
Net change in short-term debt(1,272)415 
Proceeds from long-term borrowings2,785 2,546 
Repayments of long-term borrowings(1,944)(1,625)
Purchases of common stock(500)(2,250)
Issuances of common stock184 190 
Dividends(4,049)(4,034)
Other financing activities(207)(427)
Net cash used in financing activities(5,003)(5,185)
Effect of Exchange Rate Changes on Cash, Cash Equivalents and Restricted Cash(4)
Net Increase (Decrease) in Cash, Cash Equivalents and Restricted Cash2,649 (1,291)
Cash, Cash Equivalents and Restricted Cash:
Beginning of period3,206 5,602 
End of period$5,855 $4,311 








Prior year amounts may have been reclassified to conform to the current year presentation. Certain amounts are calculated based on unrounded numbers.



United Parcel Service, Inc.
Reconciliation of Free Cash Flow (Non-GAAP measure)
(unaudited)
(amounts in millions)Nine Months Ended
September 30
20242023
Cash flows from operating activities$6,807 $7,827 
Capital expenditures(2,811)(3,109)
Proceeds from disposals of property, plant and equipment68 167 
Other investing activities(26)
   Free Cash Flow (Non-GAAP measure)$4,038 $4,887 















































Prior year amounts may have been reclassified to conform to the current year presentation. Certain amounts are calculated based on unrounded numbers.



United Parcel Service, Inc.
Reconciliation of GAAP and Non-GAAP Adjusted Measures
(unaudited)
Three Months Ended
September 30
2024202320242023
Operating Profit (GAAP)$1,985 $1,343 Operating Margin (GAAP)8.9 %6.4 %
Transformation Strategy Costs:Transformation Strategy Costs:
Transformation 1.0— Transformation 1.0— %— %
Transformation 2.0Transformation 2.0
Business portfolio review34 Business portfolio review0.1 %— %
Financial systems12 12 Financial systems0.1 %0.1 %
Other initiatives— Other initiatives— %— %
Transformation 2.0 total46 15 Transformation 2.0 total0.2 %0.1 %
Fit to Serve108 76 Fit to Serve0.5 %0.3 %
Total Transformation Strategy Costs154 94 Total Transformation Strategy Costs0.7 %0.4 %
Gain on Divestiture of Coyote(1)
(156)— 
Gain on Divestiture of Coyote(1)
(0.7)%— %
Goodwill and Asset Impairment Charges(2)
— 117 
Goodwill and Asset Impairment Charges(2)
— %0.6 %
One-Time Compensation(3)
— 61 
One-Time Compensation(3)
— %0.3 %
Non-GAAP Adjusted Operating Profit$1,983 $1,615 Non-GAAP Adjusted Operating Margin8.9 %7.7 %
20242023
Income Before Income Taxes (GAAP)$1,910 $1,268 
Transformation Strategy Costs:
Transformation 1.0— 
Transformation 2.0
Business portfolio review34 
Financial systems12 12 
Other initiatives— 
Transformation 2.0 total46 15 
(1) Represents a pre-tax gain of $156 million on the divestiture of our Coyote Logistics business within Supply Chain Solutions during 2024.Fit to Serve108 76 
Total Transformation Strategy Costs154 94 
(2) Reflects pre-tax goodwill impairment charges of $117 million within Supply Chain Solutions in 2023.
Gain on Divestiture of Coyote(1)
(156)— 
Goodwill and Asset Impairment Charges(2)
— 117 
(3) Represents a pre-tax one-time payment of $61 million to certain U.S.-based non-union part-time supervisors in 2023.
One-Time Compensation(3)
— 61 
Non-GAAP Adjusted Income Before Income Taxes$1,908 $1,540 


Prior year amounts may have been reclassified to conform to the current year presentation. Certain amounts are calculated based on unrounded numbers.



United Parcel Service, Inc.
Reconciliation of GAAP and Non-GAAP Adjusted Measures
(unaudited)
Three Months Ended
September 30
2024202320242023
Income Tax Expense (GAAP)$371 $141 Diluted Earnings Per Share (GAAP)$1.80 $1.31 
Transformation Strategy Costs:Transformation Strategy Costs:
Transformation 1.0— Transformation 1.0— — 
Transformation 2.0Transformation 2.0
Business portfolio reviewBusiness portfolio review0.03 — 
Financial systemsFinancial systems0.01 0.02 
Other initiatives— — Other initiatives— — 
Transformation 2.0 total11 Transformation 2.0 total0.04 0.02 
Fit to Serve27 19 Fit to Serve0.10 0.07 
Total Transformation Strategy Costs38 24 Total Transformation Strategy Costs0.14 0.09 
Gain on Divestiture of Coyote(1)
(4)— 
Gain on Divestiture of Coyote(1)
(0.18)— 
Goodwill and Asset Impairment Charges(2)
— 14 
Goodwill and Asset Impairment Charges(2)
— 0.12 
One-Time Compensation(3)
— 15 
One-Time Compensation(3)
— 0.05 
Non-GAAP Adjusted Income Tax Expense$405 $194 Non-GAAP Adjusted Diluted Earnings Per Share$1.76 $1.57 
20242023
Net Income (GAAP)$1,539 $1,127 
Transformation Strategy Costs:
Transformation 1.0— 
Transformation 2.0
Business portfolio review26 
Financial systems
Other initiatives— 
Transformation 2.0 total35 11 
Fit to Serve81 57 
Total Transformation Strategy Costs116 70 
Gain on Divestiture of Coyote(1)
(152)— 
Goodwill and Asset Impairment Charges(2)
— 103 
One-Time Compensation(3)
— 46 
Non-GAAP Adjusted Net Income$1,503 $1,346 
(1) Represents a pre-tax gain of $156 million on the divestiture of our Coyote Logistics business within Supply Chain Solutions during 2024.
(2) Reflects pre-tax goodwill impairment charges of $117 million within Supply Chain Solutions in 2023.
(3) Represents a pre-tax one-time payment of $61 million to certain U.S.-based non-union part-time supervisors in 2023.


Prior year amounts may have been reclassified to conform to the current year presentation. Certain amounts are calculated based on unrounded numbers.



United Parcel Service, Inc.
Reconciliation of GAAP and Non-GAAP Adjusted Measures by Segment
(unaudited)
Three Months Ended
September 30
202420232024202320242023
U.S. Domestic PackageOperating Expenses% ChangeOperating Profit% ChangeOperating Margin
GAAP$13,552 $13,089 3.5 %$898 $571 57.3 %6.2 %4.2 %
Adjusted for:
Transformation Strategy Costs(76)(33)130.3 %76 33 130.3 %0.5 %0.2 %
One-Time Compensation— (61)(100.0)%— 61 (100.0)%— %0.5 %
Non-GAAP Adjusted Measure$13,476 $12,995 3.7 %$974 $665 46.5 %6.7 %4.9 %
202420232024202320242023
International PackageOperating Expenses% ChangeOperating Profit% ChangeOperating Margin
GAAP$3,613 $3,637 (0.7)%$798 $630 26.7 %18.1 %14.8 %
Adjusted for:
Transformation Strategy Costs(45)N/A(6)45 N/A(0.1)%1.0 %
Non-GAAP Adjusted Measure$3,619 $3,592 0.8 %$792 $675 17.3 %18.0 %15.8 %
202420232024202320242023
Supply Chain SolutionsOperating Expenses% ChangeOperating Profit% ChangeOperating Margin
GAAP$3,095 $2,992 3.4 %$289 $142 103.5 %8.5 %4.5 %
Adjusted for:
Transformation Strategy Costs(84)(16)425.0 %84 16 425.0 %2.5 %0.5 %
Gain on Divestiture of Coyote156 — N/A(156)— N/A(4.6)%— %
Goodwill and Asset Impairment Charges— (117)(100.0)%— 117 (100.0)%— %3.8 %
Non-GAAP Adjusted Measure$3,167 $2,859 10.8 %$217 $275 (21.1)%6.4 %8.8 %










Prior year amounts may have been reclassified to conform to the current year presentation. Certain amounts are calculated based on unrounded numbers.



United Parcel Service, Inc.
Reconciliation of GAAP and Non-GAAP Adjusted Measures - U.S. Domestic Cost Per Piece
(unaudited)
Three Months Ended
September 30
20242023% Change
Operating Days64 63 
Average Daily U.S. Domestic Package Volume18,407 17,286 
U.S. Domestic Cost Per Piece (GAAP)$11.50 $12.02 (4.3)%
Transformation Strategy Costs(0.06)(0.03)100.0 %
One-Time Compensation— (0.06)(100.0)%
U.S. Domestic Non-GAAP Adjusted Cost Per Piece$11.44 $11.93 (4.1)%
























Prior year amounts may have been reclassified to conform to the current year presentation. Certain amounts are calculated based on unrounded numbers.



United Parcel Service, Inc.
Reconciliation of GAAP and Non-GAAP Adjusted Measures
(unaudited)
Nine Months Ended
September 30
2024202320242023
Operating Profit (GAAP)$5,542 $6,664 Operating Margin (GAAP)8.4 %10.1 %
Transformation Strategy Costs:Transformation Strategy Costs:
Transformation 1.0— 10 Transformation 1.0— %— %
Transformation 2.0Transformation 2.0
Spans and layers— 86 Spans and layers— %0.2 %
Business portfolio review29 31 Business portfolio review— %— %
Financial systems41 30 Financial systems0.1 %— %
Other initiatives— Other initiatives— %— %
Transformation 2.0 total70 150 Transformation 2.0 total0.1 %0.2 %
Fit to Serve157 76 Fit to Serve0.2 %0.1 %
Total Transformation Strategy Costs227 236 Total Transformation Strategy Costs0.3 %0.3 %
Gain on Divestiture of Coyote(1)
(156)— 
Gain on Divestiture of Coyote(1)
(0.2)%— %
One-Time Payment for Int'l Regulatory Matter(2)
88 — 
One-Time Payment for Int'l Regulatory Matter(2)
0.1 %— %
Goodwill and Asset Impairment Charges(3)(4)
48 125 
Goodwill and Asset Impairment Charges(3)(4)
0.1 %0.2 %
One-Time Compensation(5)
— 61 
One-Time Compensation(5)
— %0.1 %
Expense for Regulatory Matter(6)
45 — 
Expense for Regulatory Matter(6)
0.1 %— %
Non-GAAP Adjusted Operating Profit$5,794 $7,086 Non-GAAP Adjusted Operating Margin8.8 %10.7 %
202420242023
Other Income (Expense) (GAAP)$(227)Income Before Income Taxes (GAAP)$5,315 $6,510 
Transformation Strategy Costs:
One-Time Payment for Int'l Regulatory Matter(2)
Transformation 1.0— 10 
Non-GAAP Adjusted Other Income (Expense)$(221)Transformation 2.0
Spans and layers— 86 
Business portfolio review29 31 
(1) Represents a pre-tax gain of $156 million on the divestiture of our Coyote Logistics business within Supply Chain Solutions during 2024.Financial systems41 30 
Other initiatives— 
(2) Reflects a pre-tax one-time payment for an international regulatory matter and related interest of $94 million.Transformation 2.0 total70 150 
(3) Reflects pre-tax impairment charges of $41 million for acquired trade names within Supply Chain Solutions and $7 million for software licenses in 2024.
Fit to Serve157 76 
(4) Reflects goodwill impairment charges of $125 million within Supply Chain Solutions in 2023.Total Transformation Strategy Costs227 236 
(5) Represents a one-time payment of $61 million to certain U.S.-based non-union part-time supervisors.
Gain on Divestiture of Coyote(1)
(156)— 
(6) Reflects an accrual for a regulatory matter of $45 million.
One-Time Payment for Int'l Regulatory Matter(2)
94 — 
Goodwill and Asset Impairment Charges(3)(4)
48 125 
One-Time Compensation(5)
— 61 
Expense for Regulatory Matter(6)
45 — 
Prior year amounts may have been reclassified to conform to the current year presentation. Certain amounts are calculated based on unrounded numbers.
Non-GAAP Adjusted Income Before Income Taxes$5,573 $6,932 



United Parcel Service, Inc.
Reconciliation of GAAP and Non-GAAP Adjusted Measures
(unaudited)
Nine Months Ended
September 30
20242023
Income Tax Expense (GAAP)$1,254 $1,407 
Transformation Strategy Costs:
Transformation 1.0— 
Transformation 2.0
Spans and layers— 21 
Business portfolio review
Financial systems10 
Other initiatives— — 
Transformation 2.0 total17 36 
Fit to Serve38 19 
Total Transformation Strategy Costs55 57 
Gain on Divestiture of Coyote(1)
(4)— 
One-Time Payment for Int'l Regulatory Matter(2)
— — 
Goodwill and Asset Impairment Charges(3)(4)
13 16 
One-Time Compensation(5)
— 15 
Expense for Regulatory Matter(6)
— — 
Non-GAAP Adjusted Income Tax Expense$1,318 $1,495 
(1) Represents a pre-tax gain of $156 million on the divestiture of our Coyote Logistics business within Supply Chain Solutions during 2024.
(2) Reflects a pre-tax one-time payment for an international regulatory matter and related interest of $94 million.
(3) Reflects pre-tax impairment charges of $41 million for acquired trade names within Supply Chain Solutions and $7 million for software licenses in 2024.
(4) Reflects goodwill impairment charges of $125 million within Supply Chain Solutions in 2023.
(5) Represents a one-time payment of $61 million to certain U.S.-based non-union part-time supervisors.
(6) Reflects an accrual for a regulatory matter of $45 million.






Prior year amounts may have been reclassified to conform to the current year presentation. Certain amounts are calculated based on unrounded numbers.



United Parcel Service, Inc.
Reconciliation of GAAP and Non-GAAP Adjusted Measures
(unaudited)
Nine Months Ended
September 30
2024202320242023
Net Income (GAAP)$4,061 $5,103 Diluted Earnings Per Share (GAAP)$4.74 $5.92 
Transformation Strategy Costs:Transformation Strategy Costs:
Transformation 1.0— Transformation 1.0— — 
Transformation 2.0Transformation 2.0
Spans and layers— 65 Spans and layers— 0.08 
Business portfolio review22 24 Business portfolio review0.03 0.03 
Financial systems31 22 Financial systems0.04 0.03 
Other initiatives— Other initiatives— — 
Transformation 2.0 total53 114 Transformation 2.0 total0.07 0.14 
Fit to Serve119 57 Fit to Serve0.14 0.07 
Total Transformation Strategy Costs172 179 Total Transformation Strategy Costs0.21 0.21 
Gain on Divestiture of Coyote(1)
(152)— 
Gain on Divestiture of Coyote(1)
(0.18)— 
One-Time Payment for Int'l Regulatory Matter(2)
94 — 
One-Time Payment for Int'l Regulatory Matter(2)
0.11 — 
Goodwill and Asset Impairment Charges(3)(4)
35 109 
Goodwill and Asset Impairment Charges(3)(4)
0.04 0.13 
One-Time Compensation(5)
— 46 
One-Time Compensation(5)
— 0.05 
Expense for Regulatory Matter(6)
45 — 
Expense for Regulatory Matter(6)
0.05 — 
Non-GAAP Adjusted Net Income$4,255 $5,437 Non-GAAP Adjusted Diluted Earnings Per Share$4.97 $6.31 
(1) Represents a pre-tax gain of $156 million on the divestiture of our Coyote Logistics business within Supply Chain Solutions during 2024.
(2) Reflects a pre-tax one-time payment for an international regulatory matter and related interest of $94 million.
(3) Reflects pre-tax impairment charges of $41 million for acquired trade names within Supply Chain Solutions and $7 million for software licenses in 2024.
(4) Reflects goodwill impairment charges of $125 million within Supply Chain Solutions in 2023.
(5) Represents a one-time payment of $61 million to certain U.S.-based non-union part-time supervisors.
(6) Reflects an accrual for a regulatory matter of $45 million.








Prior year amounts may have been reclassified to conform to the current year presentation. Certain amounts are calculated based on unrounded numbers.



United Parcel Service, Inc.
Reconciliation of GAAP and Non-GAAP Adjusted Measures by Segment
(unaudited)
Nine Months Ended
September 30
202420232024202320242023
U.S. Domestic PackageOperating Expenses% ChangeOperating Profit% ChangeOperating Margin
GAAP$40,091 $39,404 1.7 %$2,712 $3,639 (25.5)%6.3 %8.5 %
Adjusted for:
Goodwill and Asset Impairment Charges(5)— N/A— N/A— %— %
Transformation Strategy Costs(93)(134)(30.6)%93 134 (30.6)%0.3 %0.3 %
One-Time Compensation— (61)(100.0)%— 61 (100.0)%— %0.1 %
Non-GAAP Adjusted Measure$39,993 $39,209 2.0 %$2,810 $3,834 (26.7)%6.6 %8.9 %
202420232024202320242023
International PackageOperating Expenses% ChangeOperating Profit% ChangeOperating Margin
GAAP$10,865 $10,884 (0.2)%$2,172 $2,341 (7.2)%16.7 %17.7 %
Adjusted for:
One-Time Payment for Int'l Regulatory Matter(88)— N/A88 — N/A0.7 %— %
Asset Impairment Charges(2)— N/A— N/A— %— %
Transformation Strategy Costs(36)(42)(14.3)%36 42 (14.3)%0.2 %0.3 %
Non-GAAP Adjusted Measure$10,739 $10,842 (1.0)%$2,298 $2,383 (3.6)%17.6 %18.0 %
202420232024202320242023
Supply Chain SolutionsOperating Expenses% ChangeOperating Profit% ChangeOperating Margin
GAAP$9,271 $9,089 2.0 %$658 $684 (3.8)%6.6 %7.0 %
Adjusted for:
Gain on Divestiture of Coyote156 — N/A(156)— N/A(1.6)%— %
Goodwill and Asset Impairment Charges(41)(125)(67.2)%41 125 (67.2)%0.4 %1.3 %
Transformation Strategy Costs(98)(60)63.3 %98 60 63.3 %1.0 %0.6 %
Expense for Regulatory Matter
(45)— N/A45 — N/A0.5 %— %
Non-GAAP Adjusted Measure$9,243 $8,904 3.8 %$686 $869 (21.1)%6.9 %8.9 %



Prior year amounts may have been reclassified to conform to the current year presentation. Certain amounts are calculated based on unrounded numbers.



United Parcel Service, Inc.
Reconciliation of GAAP and Non-GAAP Adjusted Measures - U.S. Domestic Cost Per Piece
(unaudited)
Nine Months Ended
September 30
20242023% Change
Operating Days191 191 
Average Daily U.S. Domestic Package Volume18,116 17,903 
U.S. Domestic Cost Per Piece (GAAP)$11.59 $11.52 0.6 %
Transformation Strategy Costs(0.03)(0.03)— %
One-Time Compensation— (0.02)(100.0)%
U.S. Domestic Non-GAAP Adjusted Cost Per Piece$11.56 $11.47 0.8 %
























Prior year amounts may have been reclassified to conform to the current year presentation. Certain amounts are calculated based on unrounded numbers.



United Parcel Service, Inc.
Aircraft Fleet - As of September 30, 2024
(unaudited)

DescriptionUPS Owned and/or OperatedCharters & Leases Operated by OthersOn OrderUnder Option
Operating:
Boeing 757-20075 — — — 
Boeing 767-30082 — 17 — 
Boeing 767-300BCF— — — 
Boeing 767-300BDSF— — — 
Airbus A300-60052 — — — 
Boeing MD-11(1)
31 — — — 
Boeing 747-400F11 — — — 
Boeing 747-400BCF— — — 
Boeing 747-8F30 — — — 
Other— 244 — — 
          Total293 244 17 — 

(1) Two (2) of the MD-11 aircraft shown above have been retired from operational use as of September 30, 2024. We do not anticipate retiring any additional MD-11 aircraft in 2024.















































v3.24.3
Cover Document
Oct. 24, 2024
Entity Information  
Entity Emerging Growth Company false
Document Type 8-K
Entity Registrant Name United Parcel Service, Inc.
Entity Incorporation, State or Country Code DE
Entity File Number 001-15451
Entity Tax Identification Number 58-2480149
Entity Address, Street 55 Glenlake Parkway
Entity Address, City N.E., Atlanta
Entity Address, State GA
Entity Address, Postal Zip Code 30328
City Area Code 404
Local Phone Number 828-6000
Written Communications false
Soliciting Material false
Pre-commencement Tender Offer false
Pre-commencement Issuer Tender Offer false
Entity Central Index Key 0001090727
Amendment Flag false
Document Period End Date Oct. 24, 2024
New York Stock Exchange  
Entity Information  
Title of Each Class Class B common stock, par value $0.01 per share
Trading Symbol UPS
Name of Each Exchange on Which Registered NYSE
New York Stock Exchange | 1.625% Senior Notes Due 2025  
Entity Information  
Title of Each Class 1.625% Senior Notes Due 2025
Trading Symbol UPS25
Name of Each Exchange on Which Registered NYSE
New York Stock Exchange | 1% Senior Notes due 2028  
Entity Information  
Title of Each Class 1% Senior Notes due 2028
Trading Symbol UPS28
Name of Each Exchange on Which Registered NYSE
New York Stock Exchange | 1.500% Senior Notes due 2032  
Entity Information  
Title of Each Class 1.500% Senior Notes due 2032
Trading Symbol UPS32
Name of Each Exchange on Which Registered NYSE

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