BEIJING, Oct. 11,
2024 /PRNewswire/ -- Waterdrop Inc. released its
Environmental, Social and Governance (ESG) Report 2023 ("the
Report") in October. The Report details Waterdrop Inc.'s
efforts in a number of key areas such as corporate governance,
technology and innovation, inclusive protection and social
responsibility, showcasing its ESG achievements in 2023 to the
public. Due to its progress in ESG management, practices and
information disclosures in 2023, the ESG rating score jumped to
"A", placing it among the industry leaders for the first time.
Over the past year, Waterdrop Inc. has innovated and explored
various ESG areas. In terms of sci-tech innovation, the company
continued to explore the application of big data, AI and blockchain
technologies in the industry value chain. Regarding social
responsibility, Waterdrop Inc. focused on critical illness
relief and continued to support the elderly, rare disease
patients and other special groups, and leveraged its product
and technological advantages to help build an inclusive society. In
environmental protection, the company actively responded to the
"dual carbon" strategy, advocated green offices, reduced
operational carbon emissions, and became a member of the Private
Enterprises Green and Low Carbon Development Alliance. "Waterdrop
Inc. is committed to providing the public with quality and
inclusive insurance and health service solutions, actively
practicing the concept of sustainable development, and continuously
deepening the integration of corporate strategy and social
responsibility. These commitments and actions are the top
priorities of our ESG practice." Shen
Peng, Founder and Chief Executive Officer (CEO) of Waterdrop
Inc., emphasized this in the Report.
Commitment to Sci-tech Innovation: RMB 299 Million Invested in R&D in
2023.
"Developing new quality productive forces is an intrinsic
requirement and an important focus of promoting high-quality
development, and we need to continue to well leverage innovation to
speed up the development of new quality productive forces." The
Report reveals that the R&D investment of Waterdrop Inc.
reached RMB 299 million in 2023. The
company aims to apply emerging digital technologies to its products
and services, continuously improving efficiency and providing users
with higher-quality service.
In 2023, Waterdrop Inc. deployed the "Waterdrop Guardian" large
language model, specifically designed for the insurance sector.
This model covers a variety of business scenarios, including
consulting, underwriting, and claims settlement. To enable
autonomous real-time communication with users and improve
interaction efficiency, Waterdrop Inc. also developed an "AI
Insurance Consultant". Additionally, the company developed
Waterdrop Insurance Marketplace claims service system "Waterdrop
Insurance Marketplace•Bangbang", creating a comprehensive
claims assistance framework that helps users with "online
claim applications, claim material reviews, notification and
conclusion interpretations, and claim dispute mediation." As of 31
December 2023, the coverage rate of claims interpretation
using "AI + manpower" function reached 99%.
Waterdrop Inc. places high importance on the application and
protection of innovation outcomes. The company strictly adheres to
relevant laws and regulations such as the Patent Law of
the People's Republic of
China, and the Trademark Law of the People's Republic of China,
continually improving the Group's intellectual property management
system. In 2023, Waterdrop Inc. obtained 38 authorized
patents, 132 registered trademarks and completed 20 copyright
registrations. The company also successfully passed the
qualification review of "National Intellectual Property Advantage
Enterprise" and was included in Beijing's first batch of
"Demonstration Base for Trade Secret Protection".
Embracing Social Responsibilities: Contributing to the
Multi-tiered Medical Protection System
To address critical illness assistance challenges, Waterdrop
Inc. leverages its industry insights and product and technology
advantages to innovate and explore solutions in this field.
Utilizing multiple platforms such as Waterdrop Medical Crowdfunding
and Waterdrop Charity Platform, the company collaborates with
social forces to help improve the multi-tiered medical protection
system and promote high-quality development of medical
security.
In 2023, as a member organization, Waterdrop Inc. actively
participated in the construction of multi-tiered medical protection
systems such as "Jin Qing Bang" and
"Hai Hui Bang". By the end of 2023, 1,003 patients had applied for
assistance through the "Hai Hui Bang" platform, with the total
amount of multi-level medical assistance reaching RMB 13.663 million. The "Jin Qing Bang" application achieved medical
service usage monitoring for the entire population within Jinyun
County, Zhejiang Province. It conducted 5.2 million automatic
screenings, identified 13,000 patients with high out-of-pocket
medical expenses, and facilitated social participation in relief
funds totaling RMB 11.676 million.
Waterdrop Inc.'s involvement in the multi-tiered medical protection
system was featured as an exemplary case in the Blue Book
of Medical Protection (2023) and won the 2023 Public Welfare
Project of the 8th China Public Welfare Annual Meeting,
among other accolades, providing valuable insights for the
development of national multi-tiered medical
protection system.
Waterdrop Inc. continues to expand the availability of the Rural
Revitalization Insurance. In June
2023, the company donated Waterdrop Rural Revitalization
Insurance to 1,471 villagers in Zhongtanbao Village, Yingxiu Town,
Wenchuan County, Sichuan Province,
with a total sum insured of RMB 280
million. Furthermore, by the end of 2023, the "Waterdrop
Rural Clinics" initiative had established 139 rural clinics across
12 provinces, including Xinjiang, Sichuan, Shandong, Fujian, Guizhou, Yunnan, etc., benefiting more than 500,000
people.
In 2023, as charity-related laws and regulations continued to
improve, the Waterdrop Inc., designated as an internet-based public
fundraising information platform by the Ministry of Civil
Affairs, collaborated with 41 charitable organizations and
launched 322 public welfare projects. The platform actively
works to create a more transparent, efficient, and targeted
internet charity ecosystem, valuing and protecting every act of
kindness from hundreds of millions of philanthropists.
Since its establishment, Waterdrop Inc. has placed a high
emphasis on fulfilling its social responsibility and integrating
sustainable development into the company's corporate genes. Over
the past year, while developing its business, Waterdrop Inc. has
actively assumed corporate social responsibilities, implemented the
principle of sustainable development, and taken practical
actions to foster harmonious coexistence among the enterprise,
society, and the environment. Looking ahead, Waterdrop Inc.
will continue to uphold its entrepreneurial spirit and pursue
high-quality development, giving back to society and aligning its
growth with national strategies and the industry's progress.
CONTACT: Bin Hou, houbin11@shuidi-inc.com
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SOURCE Waterdrop Inc.