Tigo Energy Crosses 500-Installation Engagement Mark With Green Glove Program
05 Agosto 2024 - 8:00AM
Business Wire
The service program from Tigo creates a crucial
link between solar hardware manufacturers, system designers, and
installers in pursuit of Total Quality Solar.
Tigo Energy, Inc. (NASDAQ: TYGO) ("Tigo"), a leading provider of
intelligent solar and energy software solutions, today announced
that more than 520 solar installations have been enrolled in the
Tigo Green Glove program, which provides support and resources
throughout every phase of system installation. With a primary focus
on delivering Total Quality Solar via a premium customer experience
for Commercial and Industrial (C&I) installers, the Green Glove
program has enriched the installer journey, from design to
commissioning, for installers across four continents.
"The Green Glove program has been extremely helpful to me as I
work on my first commercial project (500 kWP) using Tigo products,”
said Michael P. Stangl, PE, Consulting Engineer at Renewable Power
Design Group. “In particular, the Green Glove representative was
very competent and answered my questions in a very timely manner.
PV Installers need this type of support when using a new
product."
The Green Glove process starts with a comprehensive design
review before installation, in which Tigo support personnel provide
valuable insights and guidance. During installation, Tigo support
personnel remain on-call at regional Tigo locations to assist and
address any concerns. After installation, a member of the Tigo
support team conducts a thorough review and facilitates follow-up
discussions, continually addressing outstanding questions and
gathering feedback to enhance the installation experience further.
Piloted in North America, the region accounts for nearly 60% of
Green Glove sign-ups, with nearly 70% of Green Glove sign-ups
globally coming from the C&I market segment.
“For Tigo, adopting the Total Quality Solar ethos started with
our products and has since expanded far beyond the company walls
into what is the Green Glove program today,” said JD Dillon, chief
marketing officer at Tigo Energy. “When solar projects go well, you
have no shortage of companies ready to publish case studies; when
something in solar goes wrong, you never hear about what exactly
went amiss. Getting it right is more important than getting credit,
and it should be noted that not all systems in the Green Glove
program have been Tigo systems. Green Glove participants benefit
from a second opinion from a source with thousands of engineering
hours spent analyzing issues in C&I installations and a shared
commitment to Total Quality Solar."
Through a series of formalized support engagements, the Green
Glove program drives quality across the solar value chain with a
process that engages installers before, during, and after
installation. After more than 15 years in the market, in excess of
tens of thousands of commercial installations, and >1.5GWh
monitored daily, Tigo is sharing insights into the success factors
and the challenges for C&I solar installations. With a Module
Level Power Electronics (MLPE) platform that interfaces with
thousands of different inverters across dozens of suppliers, Tigo
also has a uniquely broad view of a vast set of configurations,
situations, challenges, and solutions.
"In the solar industry, we have been innovating and iterating at
a pace that could be considered inspirational, if not frantic.
We're now at a point where we must focus on both quality and
deployment simultaneously," said Nico Jonson, chief executive
officer of SunCast Media. "What I appreciate about the Tigo team is
the focus on education and doubling down on quality assurance. Tigo
has recognized their challenges and, instead of ignoring them, has
taken proactive steps to address and fix them."
For an in-depth conversation about the Green Glove program and
the history of Total Quality Solar at Tigo, watch Nico Johnson,
host of SunCast Media, interview JD Dillon of Tigo for the REsource
Labs YouTube channel here. To register for the Green Glove program,
please visit the Tigo Energy website.
About Tigo Energy
Founded in 2007, Tigo Energy, Inc. (Nasdaq: TYGO) is a worldwide
leader in the development and manufacture of smart hardware and
software solutions that enhance safety, increase energy yield, and
lower operating costs of residential, commercial, and utility-scale
solar systems. Tigo combines its Flex MLPE (Module Level Power
Electronics) and solar optimizer technology with intelligent,
cloud-based software capabilities for advanced energy monitoring
and control. Tigo MLPE products maximize performance, enable
real-time energy monitoring, and provide code-required rapid
shutdown at the module level. The company also develops and
manufactures products such as inverters and battery storage systems
for the residential solar-plus-storage market. For more
information, please visit www.tigoenergy.com.
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Technica Communications Luis de Leon tigoenergy@technica.inc
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