Urgently Secures Roadside Assistance Contract Renewal with Global Automotive OEM
15 Julio 2024 - 8:00AM
Urgent.ly, Inc. (Nasdaq: ULY) (“Urgently”), a U.S.-based leading
provider of digital roadside and mobility assistance technology and
services, today announced the renewal of its six-year customer
partner relationship with a global automotive OEM, known for its
focus on safety, quality and innovation. The renewed agreement
extends this relationship to eight years and underscores Urgently’s
commitment to delivering significant customer value through
exceptional service, cutting-edge technology and a prioritization
of safety.
“We are thrilled and honored to continue this enduring and
successful partnership,” said Matt Booth, Chief Executive Officer,
Urgently. “We believe this renewal reflects the strength of our
technology and the outstanding level of service we provide to our
OEM customer partners and their customers. We value our sustained
collaboration and look forward to continuing to deliver roadside
assistance solutions that meet our partner’s evolving needs.”
Under the renewed contract, Urgently will continue to power the
automotive OEM’s warranty-based roadside assistance program as well
as its post-warranty roadside assistance membership plans in the
U.S., Canada and Mexico. Urgently will also continue to provide
assistance for operational, technical and mechanical breakdowns, as
well as accident-related towing services.
The OEM partner will continue to leverage Urgently’s
comprehensive technology stack, which includes full roadside
assistance customer relationship management (CRM) to support its
outsourced call center operations and API-based integration into
its customer-facing products.
Urgently believes this renewal solidifies its position as a
preferred roadside and mobility assistance partner, leveraging
Urgently’s connected assistance platform to drive efficiency and an
exceptional customer experience aligned with the OEM’s trusted and
iconic brand.
For more information about Urgently’s roadside and mobility
assistance solutions visit
https://www.geturgently.com/industry-solutions.
About Urgently
Urgently is focused on helping everyone move safely, without
disruption, by safeguarding drivers, promptly assisting their
journey, and employing technology to proactively avert possible
issues. The company’s digitally native software platform combines
location-based services, real-time data, AI and machine-to-machine
communication to power roadside assistance solutions for leading
brands across automotive, insurance, telematics and other
transportation-focused verticals. Urgently fulfills the demand for
connected roadside assistance services, enabling its partners to
deliver exceptional user experiences that drive high customer
satisfaction and loyalty, by delivering innovative, transparent and
exceptional connected mobility assistance experiences on a global
scale. For more information, visit www.geturgently.com.
Forward Looking Statements
This press release contains or may contain “forward-looking
statements” within the meaning of the Securities Act of 1933, as
amended, and Section 21E of the Exchange Act of 1934, as amended,
which statements involve substantial risks and uncertainties.
Forward-looking statements generally relate to future events or
Urgently’s future financial or operating performance. Such
statements are based upon current plans, estimates and expectations
of management of Urgently in light of historical results and
trends, current conditions and potential future developments, and
are subject to various risks and uncertainties that could cause
actual results to differ materially from such statements. The
inclusion of forward-looking statements should not be regarded as a
representation that such plans, estimates and expectations will be
achieved. Forward-looking terms such as “may,” “will,” “could,”
“should,” “would,” “plan,” “potential,” “intend,” “anticipate,”
“project,” “predict,” “target,” “believe,” “continue,” “estimate”
or “expect” or the negative of these words or other words, terms
and phrases of similar nature are often intended to identify
forward-looking statements, although not all forward-looking
statements contain these identifying words. All statements, other
than historical facts, including, without limitation, statements
regarding Urgently’s customer partner contract renewal, are based
on the current assumptions of Urgently’s management and are neither
promises nor guarantees, but involve a significant number of
factors that may cause our actual performance or achievements to be
materially different from any future performance or achievements
stated or implied by the forward-looking statements. For factors
that could cause actual results to differ materially from the
forward-looking statements in this press release, please see the
risks and uncertainties detailed in our filings with
the Securities and Exchange Commission (“SEC”), including in
our annual report on Form 10-K for the year ended December 31,
2023, which was filed with the SEC on March 29, 202, our quarterly
reports on Form 10-Q, including our quarterly report on Form 10-Q
for the quarter ended March 31, 2024, which was filed with the SEC
on May 14, 2024, and other filings and reports that we may file
from time to time with the SEC. All forward-looking statements
reflect Urgently’s beliefs and assumptions only as of the date of
this press release. Urgently undertakes no obligation to update
forward-looking statements to reflect future events or
circumstances.
Contacts:For Press: media@geturgently.com For
Investors: investorrelations@geturgently.com
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